Outlets Manager
The Fairmont Washington, D.C.
Location: US - DC - Washington
Jan 23, 2013
Employer
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Job Details
Outlets Manager
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Outlet Manager, your leadership and passion for guest service will drive outstanding operating results ? and ensure your Outlet is both a preferred dining destination and workplace.
Hotel Overview: Located in Washington's fashionable West End, The Fairmont Washington, D.C. Georgetown surrounds you with comfort and luxury. The perfect hotel for either business or leisure travel, The Fairmont Washington, D.C. Georgetown offers spacious guestrooms and the brilliant colors of nature found in the hotel's central garden courtyard, reflecting these tones throughout the property.
Summary of Responsibilities:
Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and manage the F&B Outlets team in all aspects of the department and ensure service standards are followed
* Handle guest concerns and react quickly and professionally
* To assist in the recruitment and training of F&B Colleagues
* Balance operational, administrative and Colleague needs
* Conduct regularly scheduled departmental meetings
* Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
* Have full knowledge of all Outlet menus
* Manage the departmental budget
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Outlet Manager, your leadership and passion for guest service will drive outstanding operating results ? and ensure your Outlet is both a preferred dining destination and workplace.
Hotel Overview: Located in Washington's fashionable West End, The Fairmont Washington, D.C. Georgetown surrounds you with comfort and luxury. The perfect hotel for either business or leisure travel, The Fairmont Washington, D.C. Georgetown offers spacious guestrooms and the brilliant colors of nature found in the hotel's central garden courtyard, reflecting these tones throughout the property.
Summary of Responsibilities:
Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and manage the F&B Outlets team in all aspects of the department and ensure service standards are followed
* Handle guest concerns and react quickly and professionally
* To assist in the recruitment and training of F&B Colleagues
* Balance operational, administrative and Colleague needs
* Conduct regularly scheduled departmental meetings
* Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
* Have full knowledge of all Outlet menus
* Manage the departmental budget
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
*
Previous Food and Beverage leadership experience required
*
Previous Point of Sale System experience required
*
Computer literate in Microsoft Window applications required
*
University/College degree in a related discipline preferred
*
Excellent communication and organizational skills
*
Strong interpersonal and problem solving abilities
*
Highly responsible & reliable
*
Ability to work well under pressure in a fast paced environment
*
Ability to work cohesively as part of a team
*
Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be able to present valid work authorization for the United States
Previous Food and Beverage leadership experience required
*
Previous Point of Sale System experience required
*
Computer literate in Microsoft Window applications required
*
University/College degree in a related discipline preferred
*
Excellent communication and organizational skills
*
Strong interpersonal and problem solving abilities
*
Highly responsible & reliable
*
Ability to work well under pressure in a fast paced environment
*
Ability to work cohesively as part of a team
*
Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be able to present valid work authorization for the United States
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Distribution / Warehousing