Job Summary
Catering Coordinator
The Power of One®
The "Power of One" is the key component of the Omni Hotels' company culture: it's the way we work.
Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code. Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.
Job Description
The Omni Fort Worth is a Four Diamond Hotel with 614
Guest Rooms, 84 Residences and 68,000 square feet of
meeting space. The Catering Coordinator is responsible
for assisting in the daily operations of our events and
meeting space to ensure overall client satisfaction.
This individual will report to the Director of Catering
and Conference Services and handle all administrative
duties as assigned by the Catering Department. The
successful applicant will have knowledge of meeting
space managment, upscale guest service experience and a
proven track record of detail orientation. This is a
great opportunity to take your next step into your
career in catering and conference services.
Job Responsibilities include, but are not limited to:
* Answering incoming telephone calls
* Responding to telephone inquiries by determining
client's needs and specifications for referral to
Catering Sales Managers.
* Ensuring that all filing systems are maintained
according to SOP
* Maintain inventory of office supplies.
* Ensuring that all Catering functions are finalized
72 hours in advance (guarantees, floor Plans,
entertainment, flowers, A/V ).
* Establishing rapport with Catering clients and
functions as liaison.
* Responsible for turning over definite Catering
contracts and distributing to other departments
* Responsible for completing and/or distributing
Banquet Event Orders and Group Resumes as needed
* Responsible for ensuring all correspondence, menus
and daily/weekly reports are completed and accurate
* Responsible for assisting Catering Managers during
execution of Catering Events
* Responsible for Special projects as assigned by
Director of Catering/Catering Managers
Job Requirements
The ideal candidate will have administrative experience
or hotel experience with proven quality in guest
services and client satisfaction.
Requirements for this position include:
* 2 years experience in a Catering Administrative Role
for a Hotel
* Must have working knowledge of Excel, Word, Outlook,
Power Point
* Must be organized and detail oriented.
* Must be able to handle multiple tasks at one time.
* Delphi experience preferred.
Must have ability able to walk or stand up to 8 hours
during a shift in a day.