As the leading hospitality management company, our success is defined by providing the ultimate experience to every customer, investor, partner and associate.
We are passionate about making every experience with Sage Hospitality unique, positive, successful and inspiring. We are dedicated to making a difference in the lives of our guests, associates, investors and the communities where we live and work.
We are a hotel management company with the right systems in place, incredible offerings in premiere locations, and a team of smart, creative and visionary people at all levels. Our over 25 years of experience tells us that these are precisely the right ingredients to make your experience with Sage sensational.
We Are:
People Focused – We nurture and empower our people to provide seamless execution and extraordinary results
Visionary – We capture the unique potential in each property to provide exceptional experiences for our guests and superior operating profit for our owners
Corporate Citizens – We are a good neighbor, environmental steward and corporate citizen in the communities where we live and operate
Performance Driven – We create and utilize proven, proprietary operations management systems and strategies that drive revenue, increase efficiencies, reduce costs, maximize profitability
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Here at Sage Hospitality our concern is for the comfort of our guests and the way in which we treat our environment. Our Green Effort involves reducing our carbon footprint at every one of our hotel locations by asking our guests to leave our convenient door-hangers out to help us conserve energy.
By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Bell Attendant - Holiday Inn Missoula
BELL ATTENDANT
Nestled in the heart of Downtown, the Holiday Inn Missoula is just moments away from the beautiful Bess Reed Park, the Clark Fork River, hiking, and all of the shopping, entertainment, and nightlife that Missoula has to offer. Our 200 guest rooms are tastefully appointed with all the amenities and conveniences business and leisure travelers could expect. Our hotel is 100% non-smoking and pet friendly. The on-site restaurant and bar, Brooks & Browns, offers a beautiful summertime patio and year-round events and entertainment.
GENERAL PURPOSE
Transport hotel guests to and from the airport and other requested and assigned locations. Assist arriving and departing guests by opening and closing doors for incoming and outgoing guests, loading and unloading guest luggage from courtesy van.
ESSENTIAL DUTIES/RESPONSIBILITIES
Driving hotel guests to and from the airport and other assigned trips, obeying all traffic rules and regulations constantly throughout shift to ensure a safe, accident-free trip.
Assist guest with storage and retrieving their luggage from the van.
Open vehicles and hotel doors to assist guests.
Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
Maintain the hotel van; gas, oil, cleanliness; filling in daily van reports and reporting any malfunctions on a daily basis.
OTHER DUTIES/RESPONSIBILITIES
Complete knowledge of the Sage Fleet Safety Program. Passing grade on the Professional Courtesy Van Service Examination.
Daily vehicle safety inspections and completion of Pre-Trip Inspection Form.
Assist bell staff and doorperson when needed.
No travel required.
Hours: 10 hours per day; scheduled days and times may vary based on need.
SUPERVISORY DUTIES - None
Education/Formal Training
High school education or equivalent experience.
Experience
Customer contact experience preferred.
JOB QUALIFICATIONS
Knowledge of hotel services and the local area events and activities.
Ability to drive all speed shifts of vehicles, van, limousines and automobiles.
Excellent driving record as verified by Motor Vehicle Report.
Ability to converse with guests and fellow employees.
Skills
Excellent hearing required to accommodate city street and expressway driving.
Excellent vision required - correctable 20/20 for driving purposes.
Excellent speech communication skills required to converse with guests.
Minimal comprehension and literacy required to read and interpret traffic and directional signage.
Physical Abilities
Lifting up to 50 lbs., pushing or pulling cart up to 200 lbs.
Bending/kneeling - occasionally during shift when needed to lift or load luggage into van or onto cart.
Mobility - walking up to 1/10 mile frequently during shift.
Continuous standing - to wait for arriving guests, frequently during shift.
Climbing stairs up to 3 steps 50% of 8 hours.
Driving - constant driving to transport guests to or from airport, or other locations as determined by supervisor.
Material/Equipment Used
Chemicals/Agents used: Frequent exposure to petroleum products related to maintenance of van.
Equipment - operate all speed shifts of vehicles, vans, limousines and automobiles.
Environment
Work inside 50% of 8 hour shift; outside 50% of 8 hour shift.
Abnormal temperatures - exposed to winter and summer temperature extremes.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
