As the leading hospitality management company, our success is defined by providing the ultimate experience to every customer, investor, partner and associate.
We are passionate about making every experience with Sage Hospitality unique, positive, successful and inspiring. We are dedicated to making a difference in the lives of our guests, associates, investors and the communities where we live and work.
We are a hotel management company with the right systems in place, incredible offerings in premiere locations, and a team of smart, creative and visionary people at all levels. Our over 25 years of experience tells us that these are precisely the right ingredients to make your experience with Sage sensational.
We Are:
People Focused – We nurture and empower our people to provide seamless execution and extraordinary results
Visionary – We capture the unique potential in each property to provide exceptional experiences for our guests and superior operating profit for our owners
Corporate Citizens – We are a good neighbor, environmental steward and corporate citizen in the communities where we live and operate
Performance Driven – We create and utilize proven, proprietary operations management systems and strategies that drive revenue, increase efficiencies, reduce costs, maximize profitability
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Here at Sage Hospitality our concern is for the comfort of our guests and the way in which we treat our environment. Our Green Effort involves reducing our carbon footprint at every one of our hotel locations by asking our guests to leave our convenient door-hangers out to help us conserve energy.
By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Barista - Westlake Courtyard
We have recently completed our state-of-the-art lobby renovation. The Courtyard Cleveland Westlake, OH Hotel offers an ideal location for both your business and leisure travel needs. Our hotel features the exciting new Bistro - Eat. Drink. Connect - and easy access to news, weather and airport conditions via our GoBoard, plus free Wi-Fi throughout, and individual media pods to help you stay connected. Located just 15 minutes from downtown Cleveland and its popular attractions - Progressive Field, the Rock-n-Roll Hall of Fame and the Warehouse District, our hotel in Westlake provides exactly what you need to be more comfortable and productive. Our spacious Westlake, Ohio accommodations allow you to maintain your pace with free high-speed internet access and stay rested in luxurious Marriott bedding. Use our convenient 24-hour business center at your leisure or simply kick back and relax in our lobby, the perfect place to unwind or hold an impromptu meeting.
Key Responsibilities
1. Develops enthusiastically satisfied customers all of the time: Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Offers customer demonstrations and samples using brewing equipment. Customers creates opportunities for customer to interact with the product. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs.
2. Provides quality beverages consistently for all customers: Prepares beverages to standards. Follows health, safety and sanitation guidelines for all products.
3. Maintains Quality store operations: Follows store policy and procedures for operational flow at each station. Follows standards for merchandising, stocking, rotating and storing products. Performs cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member. Presents oneself professionally and demonstrates clear communication.
4. Contributes to store profitability: Follows cash handling procedures and cash register policies. Follows inventory stocking and recording guidelines. Contributes to store goals for increasing sales and improving profits.
5. Takes responsibility to learn all aspects of the barista position: Is responsible for self-initiated learning. Learns and demonstrates creating the Starbucks Experience. Learns and demonstrates all performance standards.
Sage Hospitality Resources is one of the nation's leading hotel management and development companies, specializing in management and development of full service and limited service hotels nationwide. We are recognized as an innovative leader in the industry as an operator, employer, developer, and investor. In every business activity, Sage is focused on its vision - "To be recognized by our customers as the best in our business."
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace, perform pre-employment substance abuse testing and criminal background screening.
