Company:Loews Hotels Property:Hard Rock Hotel at Universal Orlando Location:Florida-Orlando Management Position: No

Entry-level Position: No Industry Categories:Hotel/Resort Position Categories:Sports/Golf/Fitness Job Availability:

Position: Health Club/Spa Attendant

Position Summary:

Responsible for providing exceptional service to guests using the Fitness Center. Greets guests arriving at the Fitness Center and provides information regarding Fitness Center facilities and services and hotel Recreation offerings. Registers guests using the Fitness Center. Verifies registered guest status and posts Fitness Center usage fee to guest’s room account. Provides towels and locker room keys to guests. Makes Fitness Trainer and Massage reservations for guests. Sells merchandise and performs cashier functions.
? Adheres to all Fitness Center safety standards and procedures
? Greets guests arriving at the Fitness Center
? Provides information about Fitness Center and other hotel Recreation offerings
? Registers individuals using Fitness Center, verifying registered guest status
? Posts charges for use of Fitness Center to guest room accounts
? Provides tours of Fitness Center
? Provides towels, robes, and locker room keys
? Sells merchandise
? Makes massage and Personal Trainer reservations for guests
? Maintains magazine and newspaper selection for guest access
? Restocks and refreshes locker room amenities
? Applies excellent guest relations skills when interacting with guests
? Conducts regular rounds of Fitness Center ensuring the cleanliness of the facility and safe operation of equipment
? Wipes down exercise equipment with sanitizing solution
? Maintains and refills water containers
? Operates TV/video and stereo equipment according to Loews Hotels guidelines
? Maintains proper organization and condition of free weights
? Maintains the cleanliness of sauna and steam room
? Performs all duties in a timely and professional manner
? Turns in lost and found items throughout shift according to hotel procedures
? Monitors and maintains appropriate inventory of pool towels and robes throughout shift, obtaining clean towels and robes from the laundry and returning used towels and robes
? Attends all department meetings as scheduled
? Other duties as assigned

General
? Promotes and applies teamwork skills at all times
? Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
? Is polite, friendly, and helpful to guests, management and fellow employees
? Executes emergency procedures in accordance with hotel standards
? Complies with required safety regulations and procedures
? Attends appropriate hotel meetings and training sessions
? Maintains cleanliness and excellent condition of equipment and work area
? Complies with hotel standards, policies and rules
? Recycles whenever possible
? Remains current with hotel information and changes
? Complies with hotel uniform and grooming standards

Required Skills and Experience:

? High School Diploma
? Minimum one year previous Fitness Center experience
? Excellent communications skills – oral and written
? Excellent guest service skills
? Ability to work a flexible schedule to include weekends and holidays

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Pay Range: Bonus: No Other Benefits: Local Hire Only: No Work Permit: Applicants who do not already have legal permission to work in the United States will not be considered. Accommodation: No

About Loews Hotels:

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, St. Pete Beach, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

• Pay that meets or exceeds area standards
• Retirement (401-K) and incentive plans
• Medical and dental coverage
• Short and long-term disability
• Life insurance
• Holiday and vacation pay
• Team member assistance plans
• Career development programs
• Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V