The Ameristar Career
Come and explore the exciting career opportunities with Ameristar Casinos. With over 7,500 dedicated TEAM MEMBERS at our eight casino hotel properties, Ameristar Casinos prides itself on delivering exceptional experiences to our guests. We recognize that this is due to the enthusiasm and dedication of our talented TEAM MEMBERS. They are the key to our success.
At Ameristar, we take pride in providing a positive and encouraging work environment where you can be and do your best. By providing ongoing coaching, mentoring and training, we encourage career growth and development. We recognize and reward dedicated and talented individuals and provide career advancement opportunities by promoting from within.
Like our valued guests, our TEAM MEMBERS come from all walks of life. We are dedicated to promoting an environment in which people of all cultures, backgrounds and lifestyles are valued and respected. We are proud of our team and believe that diversity makes us stronger and more successful.
If you are committed in delivering exceptional experiences to our guests then come and explore your next career opportunity with Ameristar Casinos.
Exceptional people. Exceptional experiences.
Job Description
Assist in creating the perception of a safe and secure environment by fostering relationships with our internal and external guests, which in turn creates loyalty to our property and our brand. To safeguard the companies interest and assets by acting as an ambassador and a conductor for the rules and regulations which govern our property.
Duties and Responsibilities:
· Adhere to established departmental and property policies and procedures regarding guest service standards.
· Maintain cleanliness and timeliness standards established by the property/department.
· Assist in the training of department personnel.
· Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
· This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty
· Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos
· Foster and maintain positive team member relations in a supportive environment and interact with other departments to ensure a harmonious working relationship.
· Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates.
· Attend all required departmental meetings as well as other related meetings.
· Respond to reasonable guest requests or place guest in contact with appropriate person for assistance.
· Provide patrol services to the casino area, parking lot, and any auxiliary areas as deemed necessary looking for suspicious or undesirable patrons, minors, and/or safety hazards
Job Requirements
· Strong problem solving skills and guest service skills.
· Excellent verbal and non verbal communications skills.
· Excellent written documentation skills to properly capture an event or situation.
· Knowledgeable of applicable federal, state, and local regulations.
· Team and guest service oriented.
· Understanding and willingness to perpetuate the security department philosophy
· Driving record must meet driver eligibility requirements of Ameristar’s insurance policy upon hiring