The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

Essential Functions:

* Respond to all guest requests appropriately.

* Complete full service for assigned number of rooms
within allotted time.

* Keep the supply cart neat and organized at all times.

* Supply cart is kept in guest room with the door shut
while room is being serviced.

* Room Attendant sign must be placed on outside of guest
door while room is being serviced.

* Door stopper must be used when ever guest door is
open.

* Check all equipment prior to and after its use to
ensure that it is in good working order

* Remove room service tables and trays from guest rooms

* Call Housekeeping Office Coordinator to have lost and
found articles picked up and taken to Loss Prevention.

* When you need your dirty linen picked up by your
Houseperson call Housekeeping Coordinator.

* All guest rooms must be punched into the phone after
completion.

* Maintain guest hallways neat and free of linen at all
times.

Job Requirements

Required Skills:

* Able to maintain a 4-Diamond level of service.

* Able to work with Management on special projects.

Physical Requirments:

* Must be able to push and pull up to 75lb.

* Must be able to lift a minimum of 50lb.