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Host/Hostess

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Property Name:
Great Wolf Lodge, Traverse City
Job Title: 
Host/Hostess
Location: 
Michigan-Northern
Company Name: 
City: 
Traverse City
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Position Categories: 
Host(ess)
Management  Position: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
Corporate Overview

Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

Job Description
? Willingness to accept the most effective role.
?Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
?Welcomes patrons by exchanging pleasantries; escorting them to assigned dining area; presenting menus; announcing waitperson’s name.
?Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
?Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed.
?Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
Job Requirements
QUALIFICATIONS:
?Previous hosting experience a plus.
?Provides superior service to each customer.
?Demonstrated talent at interacting effectively with all types of people.
?Strong multi-tasking skills. Completes several concurrent tasks.
?Basic mathematical skills as they apply to cash handling.
?Must be flexible regarding scheduling as it is based on business demands.
?Successful completion of criminal background check and drug screen.

PHYSICAL REQUIREMENTS:
?Lift up to 15 lbs.
?Able to stand for long periods of time.
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