The Vail Cascade Resort & Spa is a Rocky Mountain landmark and has been a symbol of comfort, adventure, elegance and impeccable service in Vail, Colorado for over 2 decades. Being one of the few true ski-in, ski-out properties in Vail, the Vail Cascade Resort & Spa is nestled mountainside along Gore Creek and considered one of the finest ski resorts in the nation. Property amenities include 50,000 square feet of meeting area and the award winning Aria Club and Spa, the largest in Vail.

With over 20 years in Vail, the Resort is well positioned for growth. Our consistent customer base provides a stable environment, not often found in the industry. We are a proud property of Destination Hotels and Resorts (DH&R), proven leaders in the development of world-class hotels and resorts. The DH&R portfolio is continually growing and includes some of the finest properties in the nation. Join our team and you can capitalize on the strengths of one of the country's largest independent hospitality management companies. Top performers will find abundant opportunities at The Vail Cascade Resort, and elsewhere within the organization.

Job Overview:

The main function of the Host/Hostess is to facilitate the prompt and accurate seating and service of all guests and help servers in assuring quality customer service while providing a warm and welcoming environment.  Assist coworkers throughout the restaurant when possible.

Essential Functions:

· Effectively model and maintain resort mission statement and guiding principles.

· Approach all encounters with guests and employees in a friendly, service oriented manner.

· Maintain high standards of personal appearance and grooming.

· Effective in listening, understanding and clarifying the concerns and issues raised by co-workers and guests.
· Complete opening/closing checklists according to standards.
· Take reservations for Outlet.

· Have full knowledge of entire menu, as well as daily specials, desserts, etc.

· Comply with resort standards and regulations to encourage safe and efficient operations.

· Ensure compliance with all health department regulations.

· Maintain the cleanliness of Outlet, complete side work as assigned.

· Have knowledge of beverage options to up sell aggressively.

· Meet and greet guests.

· Monitor guest for intoxication and report such findings to manager immediately.

· Daily check of physical plant of restaurant areas.

· Ensure quality control of menus with regard to cleanliness and appearance.

· Assist in table maintenance and reset as needed.

· Attend all required meetings.

· Work flexible hours and shifts.

· Other duties as required.