Reservation Sales Agent (ref. 15414)
Mandarin Oriental Hotel Macau - Mandarin Oriental
Location: Macau - NAPE
Feb 6, 2013
Employer
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Job Details
* Handle telephone reservations.
* Ensure the reservations being entered into the PMS system are in correct format as specified in the Operational manual.
* Follow up group blocks with Sales for name lists. Ensure room lists are entered properly and update meal arrangement.
* Ensure Corporate blocks, party name lists and arrangements are being updated correctly.
* Ensure communications among other departments, notably Credit, Sales, Concierge, Housekeeping, Front Desk and other concerned departments is maintained with information which pertains to them.
* Assist the Reservations Manager to maintain up-to-date records for all contract arrangements.
* Assist to check arrival lists and double check that any special requests are followed up correctly.
* Prepare reports for reservation made the previous day.
* Retrieve date from LHW and from TSR system.
* Answer TSR request promptly and input TSR reservations into the PMS.
* Attend and participate in sales and business development trainings as required.
* Perform any other reasonable duties as required by the department head.
* Ensure the reservations being entered into the PMS system are in correct format as specified in the Operational manual.
* Follow up group blocks with Sales for name lists. Ensure room lists are entered properly and update meal arrangement.
* Ensure Corporate blocks, party name lists and arrangements are being updated correctly.
* Ensure communications among other departments, notably Credit, Sales, Concierge, Housekeeping, Front Desk and other concerned departments is maintained with information which pertains to them.
* Assist the Reservations Manager to maintain up-to-date records for all contract arrangements.
* Assist to check arrival lists and double check that any special requests are followed up correctly.
* Prepare reports for reservation made the previous day.
* Retrieve date from LHW and from TSR system.
* Answer TSR request promptly and input TSR reservations into the PMS.
* Attend and participate in sales and business development trainings as required.
* Perform any other reasonable duties as required by the department head.
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D
Additional Details
No
Applicants who do not already have legal permission to work in Macau will not be considered.
No
No
Yes
Hotel/Resort
Reservations