Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

*Willingness to accept the most effective role.
*Responsible in assisting with the operations of the Scooops store in regards to all facets including: day to day operations, staffing, financial performance, inventory and ordering, reporting, merchandising, marketing and customer service.
*Responsible for ensuring Scooops service protocols and operational standards are followed, assist in all Service Provider Training and new hire development
*Provides leadership and direction for the staff members. Responsible for assisting with the training, daily operational procedures, scheduling and staff communication.
*Responsible for the Scooops store operations in absence of the Manager.
*Provide daily service and sales figures to Finance as needed.
*Assist with staff attendance.
*Assist in all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing
Assist with all state mandated spa licensing requirements and individual service provider licensing requirements.
*Ensure all safety standards are practiced
*Participate in and implement required trainings of product usage, sanitation guidelines, MSDS sheets and service protocols
*Responsible for carrying themselves in a manner representing the fashion & beauty industry in regards to personal apparel, hair styles and nails.
*Assures retail areas achieve the highest standards in areas of cleanliness, presentation and service.
*Develops, implements, and monitors programs assuring a safe facility and work environment that is in compliance with all appropriate regulations—Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs

•Charismatic leader who adjusts leadership style to motivate diverse groups to achieve
Extra ordinary goals and overcomes challenges. Inspires and motivates team members to work together and achieve success beyond expectations.
•Successfully assists staff to achieve their highest level of performance goals. Excellent people skills including resolving conflict, coaching and developing others, promoting teamwork, and
Performance.
•Ability to work in a team environment with professional demeanor.
•Ability to read and write English, to interpret documents such as safety rules, operating and
procedure manuals;
•Strong Communication Skills: must be able to communicate effectively with guests and fellow associates.
•Basic math skills with ability to add, subtract, multiply, and divide.
•Must be flexible regarding scheduling as it is based on business demands
•Must hold State of Wisconsin Manager Barber & Cosmetology license (preferred) must have a Barber & Cosmetology license or Manicurist License to perform services.
•2-3 years of successfully supervising and leading people to achieve goals, resolve conflict, coach and develop others. Excellent skills at promoting teamwork and performance.
•Excellent interpersonal skills, effective communication, and time management