Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

? Willingness to accept the most effective role.
? Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
? Maintains the daily operation of Ten Paw within the guidelines of retail operating procedures.
? Assists guests with change, paw pass redemptions, token sales, and all courtesy transactions throughout Ten Paw.
? Assists in the “housekeeping” of Ten Paw on a daily basis.
? Works with CCME to assist guests with game problems and knowledge of how to play the game.
? Assists in all cash handling functions including POS system, registers and daily reporting.
? Assures Ten Paw achieves the highest standards in areas of cleanliness, presentation and service.
? Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

? Must be sales assertive and have strong customer service skills
? Ability to work in a team environment with professional demeanor.
? High School education or equivalent may have current enrollment.
? Ability to read and write English, to interpret documents such as safety rules, operating and
procedure manuals.
? Strong Communication Skills: must be able to communicate effectively with guests and
fellow associates.
? Basic math skills with ability to add, subtract, multiply, and divide.
? Must be flexible regarding scheduling as it is based on business demands. Hours typically range from 10:45 AM until 11:30 PM. Must be available weekends and holidays. Prior customer service experience and cash handling experience preferred.