In Room Dining Manager
The Fairmont Olympic Hotel
Location: US - WA - Seattle
Jan 17, 2013
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Job Details
In Room Dining Manager
Our guests are always at home at Fairmont Hotels & Resorts ? and their In Room Dining experience is no exception. Your leadership strengths as In Room Dining Manager ensure successful operations and the consistent delivery of not only memorable cuisine, but also of outstanding guest service.
Hotel Overview: The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has been the region's destination for prominent civic and social events, as well as honeymoons, birthday celebrations and in-city getaways.
Summary of Responsibilities:
Reporting to the Food & Beverage Director, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and manage the In Room Dining and Refreshment Center teamsand ensure service standards are followed
* Address guest concerns and react quickly and professionally
* Train Colleagues & supervisors in the absence of the trainer
* Balance operational, administrative and Colleague needs
* Conduct regularly scheduled departmental meetings
* Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies and practices
* Have full knowledge of all In Room Dining menus
* Manage the departmental budget
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
Our guests are always at home at Fairmont Hotels & Resorts ? and their In Room Dining experience is no exception. Your leadership strengths as In Room Dining Manager ensure successful operations and the consistent delivery of not only memorable cuisine, but also of outstanding guest service.
Hotel Overview: The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has been the region's destination for prominent civic and social events, as well as honeymoons, birthday celebrations and in-city getaways.
Summary of Responsibilities:
Reporting to the Food & Beverage Director, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and manage the In Room Dining and Refreshment Center teamsand ensure service standards are followed
* Address guest concerns and react quickly and professionally
* Train Colleagues & supervisors in the absence of the trainer
* Balance operational, administrative and Colleague needs
* Conduct regularly scheduled departmental meetings
* Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies and practices
* Have full knowledge of all In Room Dining menus
* Manage the departmental budget
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
* Previous Food & Beverage leadership experience required
* Previous point of sale system experience required
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline an asset
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be able to provide or obtain authorization to work in the United States.
* Previous point of sale system experience required
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline an asset
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be able to provide or obtain authorization to work in the United States.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
F&B - Kitchen Management, F&B - Restaurant Management, Food & Beverage