Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

? Willingness to accept the most effective role.
? Processes Guest orders by recording order and computing bill.
? Completes orders by selecting food items from serving or storage areas; placing on tray or takeout bag; serving beverages.
? Maintains food and beverage readiness by notifying kitchen personnel of shortages or special orders; preparing hot beverages; operating milkshake or frozen custard machines.
? Collects revenues by announcing or presenting bill to customers; receiving payment; calculating change returns to Guest.
? Maintains serving area by keeping order; removing spills and food droppings; filing receipts.
? Maintains customer satisfaction and confidence by protecting fast food quality; meeting service expectations; finding ways to please customers.
? Keeps supplies ready by inventorying supplies in serving area and replenishing them.
? Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
? Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures. Complies with food-handling and sanitation regulations.
? Updates job knowledge by participating in educational opportunities; reviewing procedure manuals; learning new procedures and new equipment operation.
? Enhances fast-food organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

QUALIFICATIONS:
? Promotes team spirit and works collaboratively to achieve team goals.
? Thrives under pressure. Ability to effectively handle escalations and time critical issues. Remains productive, provides solutions, and meets goals in stressful situations.
? Excellent track record of adhering to scheduling and attendance requirements.
? Dedicated to exceeding quality standards and providing products and services of the highest caliber.
? Inspires others with enthusiasm and positive energy.
? Thorough understanding of sanitation-related issues. Takes all precautions and preventative measures necessary to ensure a clean food preparation environment.
? Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals.
? Demonstrates flexibility by adjusting readily to changing priorities

PHYSICAL REQUIREMENTS:
? Lift up to 15 lbs., site and/or stand for long periods