Marriott International is a leading global lodging company with 18 brands representing more than 3700 properties in 75 countries and territories. Our associates hail from dozens of countries and speak more than 50 languages.

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Marriott International's Southern Region Florida Sales Office, located in Miami, Florida, is looking for a SALES MANAGER 3 - eLeads for Group and Catering. (Job #130002P9)

 

Relocation is offered and may or may not include a real estate program for existing homeowners.

 

JOB SUMMARY

The Sales Manager, eLead Group and Catering is primarily responsible for handling electronic customer inquiries and lead requests for groups (Full Service, 10-100 peak room nights) within predefined parameters. The incumbent will work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty. This position will also ensure that business is turned over properly and in a timely fashion for quality service delivery. The incumbent is responsible for driving customer loyalty by delivering service excellence throughout each customer experience. This position will process business correspondence and create contracts and other related booking documentation as required. This position requires excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.

CANDIDATE PROFILE

 

Education and Experience:

Required:
* High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR
*  2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

 

Preferred:
* 2 years experience selling group business, either at a property or in a sales office.
* Knowledge of property operations, F&B.
* Knowledge of the group sales process for all brands and how to close a sale.
* Team-based selling experience.
* Hospitality Management Degree.