Stanford Hotels Corporation is a mid-size, owner-operated company that specializes in the development and management of high quality, full service hotels using a variety of franchise brands. The corporate office is located in San Francisco; however, Stanford Hotels has 13 properties throughout the U.S. comprising three top global brands including Marriott, Starwood and Hilton.

 

Our goal is to be the "Best of the Brand." Since 1985, Stanford Hotels Corporation believes that high-quality properties, exceptional customer satisfaction, and engaged employees set Stanford Hotels apart from the rest.

BASIC PURPOSE:
Clean and maintain all corridors and public areas in- accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.


ESSENTIAL FUNCTIONS:
Report to area in clean uniform with nametag.

Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning.

Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.

Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.

Aid section housekeepers as needed (i.e. bed boards, roll-aways, etc.).

Report any missing/found articles, damage or merchandise problems to the Floor Supervisor.

Receive assigned section, keys, supplies and any priority requests from Inspectress/Inspector.

Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Report any problems requiring engineering services as soon as possible.

Smile and welcome all hotel guests you may come in contact with.

KNOWLEDGE AND SKILLS:
Education: No formal education needed.

Experience: Prior housekeeping experience desirable.

Skills and Abilities: Must be able to communicate in English
Self-starting personality with an even disposition
Ability to meet standards of appearance
Can communicate well with guests

Flexible schedule
Safe work habits
Guest service oriented