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Position:
Shift Manager
Industry Category:
Restaurant
Position Categories:
Restaurant Manager - General Manager, F&B - Restaurant Management, Restaurant Manager - Assistant
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At HMSHost, we have exciting career opportunities for customer friendly people. With more than 200 locations in the U.S., including airports, motorways, malls and specialty destinations, we have a place near you where your career can take off. HMSHost operates in more than 100 airports around the globe, including the 20 busiest airports in North America. With annual sales in excess of $2.7 billion, we employ more than 34,000 sales associates worldwide.
If you're ready to get your career in motion, you owe it to yourself to check us out.
At HMSHost, we supply our team members with the ability to maximize their potential so that they can achieve each of their goals. Join us today and get your career moving forward!
Position Description
Description
Summary:
The Shift Manager typically supports the manager of a store with low sales volume and routine operations, and is responsible for day-to-day supervising of non-management associates, assigning specified work to non-management associates, focusing on store level operation performance, coaching and developing Shift Supervisors and other non-management associates and performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is a non-exempt position and typically reports to the Store Manager, depending on local requirements.
Essential Functions:
* Supervises the day-to-day activities of Shift Supervisors and other non-management associates
* Assigns work responsibilities, prepares schedules, and ensures that all shifts are covered
* Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors on order procedures
* Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
* Resolves routine questions and problems and refers more complex issues to higher levels
* Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store
Qualifications
Minimum Qualifications, Knowledge, Skills, and Work Environment:
* Requires up to 1 year of job-related experience in low volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience
* Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
* Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards
* Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Position Requirements
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Response Information
Want to get your career in motion while working for a truly world-class company? At HMSHost, we supply you with the ability to maximize your potential so that you can achieve each of your goals. Isn't it time for you to join us?
EOE M/F/D/V A Drug-Free Environment • Pre-employment drug screenings and background checks will be performed on all candidates. Additional pre-employment testing based on brand requirements may apply.
www.hmshost.com
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