Banquet Manager
Location: US - CA - No. San Diego County
Banquet Manager to oversee corporate events and weddings at beautiful event facility in North San Diego County.
Position Responsibilities: Effectively monitor the daily operations of the Banquet Department, including providing support and guidance to fellow banquet personnel to ensure a successful and effective operation ending in a positive guest experience. Functions to include reviewing all written communication, i.e., resumes, daily/weekly repots, Banquet Event Orders to determine appropriate staffing levels, room/station assignments, buffet décor and enhancements as they relate to banquets and meeting room set-ups. Communicate all changes within the Banquet Department and makes adjustments according to the above items. Communicate information to the kitchen and other supportive departments prior to and during events. Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all operating departments making for a successful meeting experience for the meeting planner and attendees. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications. Communicate all daily activities, in person or by log, to the other banquet personnel to ensure smooth transition and follow-up from one function to another. Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation. Responsible for the development and implementation of a training plan to ensure a high quality presentation and level of customer service within the banquet service/function service staffs. Manage the inventory, control and breakage/loss reduction of china, glass and silver as it relates to function services and banquet services. Give daily support and guidance to fellow banquet personnel as well as monitor job performance to ensure a successful meeting/banquet experience by our guests. Maintain a high level of service by constantly training and coaching all direct reports and staff. Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas on all banquet levels. Coordinate with Housekeeping and Engineering to ensure the highest level of product delivery. Responsible for monthly scheduling and payroll while controlling labor costs in order to meet budget for the Banquet Department.
Must be able to work a varied schedule including weekends and holidays.
2-5 years experience as Banquet Manager.
Local Applicants Only - No relocation package offered.
