Front Desk Supervisor

Full-time second-shift position available. Must be able to work evenings and weekends. Must have working knowledge of hotel operations. Responsibilities include supervising all aspects of the Front Desk; the check in/check out process, assist guests and resolve customer concerns, and train Guest Services staff in the delivery of superior guest service. The Front Desk Supervisor works closely with the Director on revenue management, occupancy, staff schedules and special projects as assigned by the Director. The supervisor shares the ultimate responsible for ensuring the happiness and satisfaction of the guests, including accurate billing services, swift and efficient registration services and fostering a convivial and professional atmosphere.

Benefits include medical/dental/life insurance, vacation, 401K, athletic club membership, meals and world-wide hotel discounts.

Apply by submitting a resume or come to the Crowne Plaza Minneapolis West at 3131 Campus Drive, Plymouth.  Questions may be addressed to 763.559.6264

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Successful candidate will have a working knowledge of day-to-day hotel front office procedures and one year previous supervisory experience in a similar role.  Will have an eye for detail, excellent customer service and communication skills, computer skills and basic math skills. Opera experience a plus.  Must be able to lift 50 lbs., and be able to stand and walk for extended periods.