General Manager

Boutique Hospitality Management has a position of General Manager available at The Artmore Hotel. It is a boutique hotel in Midtown Atlanta and offers an intimate oasis that is perfect for business and leisure travelers. The Artmore provides a blend of simple elegant style, unpretentious service and unforgettable guest experiences. We are looking for a visionary leader who is driven to constantly challenge their own boundaries and create a truly unique experience for our guests, while developing a team culture that is dedicated to exceeding expectations for the 102 rooms and suites hotel. This individual must create a positive working environment, monitor sales and adjust controllable expenses accordingly, while maintaining operations with a vision to create an inspiring environment that brings people together. This individual will ensure guest satisfaction by consistent delivery of both product quality and service to achieve the hotel's financial objectives.

The General Manager is responsible for maximizing return on investment through achieving the objectives of the annual business plan and annual strategic initiatives. The ideal candidate will need to quickly set expectations for all involved. Ensure each and every team member is engaged to excel in their roles and continuously improve to exceed expectations of the guests, as well as be an active member in the community.

Competitive annual salary, bonus, and benefits package provided

Prior General Management experience in a busy hotel required. Hands-on management style, corporate and leisure market experience in a boutique environment also required. Successfully working with diverse audiences and excellent communications skills are also sought. This position requires experience in all phases of hotel management, including sales and marketing, revenue management, front office, housekeeping and food and beverage.
In depth operating knowledge of all hotel operations and procedures and passion for the hospitality industry
* Strong results orientation and track record
* Team-oriented and people-centric
* Exceptional attention to detail
* Excellent problem solving skills
* Personal integrity and exemplary ethical standards with a strong commitment to achieving a high level of personal and organizational success in business conduct and relations
* Strong results orientation, i.e., delivery on time with quality including appropriate sense of urgency and proactive approach
* Solid working knowledge of corporate transient, group, leisure and catering segments
* Able to thoroughly analyze/segment the market and establish strategies to penetrate and exceed fair market share.
* Comfortable interfacing with a diverse group of individuals
* Strategic thinker
* Excellent interpersonal communication and presentation and writing skills
* Professional judgment and resourcefulness when making important decisions in ambiguous situations
* Independence and ability to structure and prioritize own work
* Adept with handling multiple priorities effectively
* Strong working knowledge of MS Office (Outlook, Word, Excel, Power Point)
* Exceptional presentation and facilitation skills
* Knows how to gather/analyze competitive market intelligence.
* Set and meet high standards of service to develop a work force that embraces a culture of quality and service
* Attract, train, manage and motivate a skilled team of people in a culturally diverse setting is essential
* Address difficult issues and guides others toward the accomplishment of identified, meaningful goals.
* Knowledgeable in revenue management strategies with a strong understanding about driving leisure/business travel.
* Utilizes sales and marketing tools and reports to devise appropriate strategies for success.
* Understands and directs public relations opportunities.
* Thorough understanding of income statements / balance sheets / cash flow / hospitality accounting and internal control principles.
* Strong cost management / operating margin skills.
* Demonstrated forecasting skills.
* Able to develop annual business plans / budgets and then effectively monitor performance against plan.
* A forward thinking personality who can identify areas for improvement and take decisive and timely action to bring about the desired change.
* Meets customer needs by developing and maintaining effective relationships with both internal and external customers and by promoting a customer service orientation within the organization
*Degree preferred