First Hospitality Group is a national, experienced and established hospitality management and development company serving the investment and real estate industries.

Since 1985, we have been an award-winning pioneer in the hospitality industry. We have successfully developed, marketed and managed a host of over 16 brands and 50 properties throughout the midwest.

We know the industry and we know the players. Through our deep-rooted relationships with key leaders in the hotel, restaurant and finance communities, we collaborate on each project to maximize and achieve the profit potential for each site.

Our Goals:
We provide a broad based, experienced supervisory staff focused on achieving all of our goals: exceptional financial returns, well-trained and motivated associates, and superior levels of guest satisfaction.

Our outstanding track record has been achieved through an uncompromising and consistent dedication to these goals. With over half of our managed properties owned by our company and its principals, we approach our day-to-day activities with this entrepreneurial ownership perspective. The results speak for themselves.

The Hilton Chicago/Indian Lakes Resort & Conference Center is Chicago's premier destination golf resort, spa getaway and conference center ideal for meetings, conferences, retreats or romantic getaways. We are seeking an energetic Guest Service Agent to join our fabulous front desk staff that is recognized as one of the best in the Hilton brand.

(For more information about our resort, please visit our websites: www.indianlakesresort.com and www.hiltonindianlakes.com.)

The position primarily assists guests with check-in, check out procedures and provides exceptional customer service.

We are looking for someone extremely energetic, friendly, polished and with a great personality.

This opportunity offers great experience and growth in the hospitality industry.

FHG offers great benefits and Hilton training to ensure a very successful experience.

- Must have previous experience in a high volume customer service setting
- A positive attitude and a willingness to go the extra mile to serve our guests
- Must be flexible to work a variety of shifts, including days, night, weekends and holidays
- Must be able to stand for long periods of time
- Excellent administrative, interpersonal, organizational, written and verbal communication skills
- Passion for hospitality and serving guest
- Computer knowledge and ability to learn new programs quickly
- Strive to continuously evolve and improve your performance, in order to provide excellent service for all guests every day