Director of Human Resources
Hilton Palacio del Rio Hotel
Location: US - TX - San Antonio
San Antonio, TX, US 78205
Responsible for short and long term planning and management of the Human Resources function. Recommend the department's budget and manage expenses within approved budget constraints. Major areas of responsibility management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining as a member of the hotel Executive Committee. Establish and implement annual objectives for the Human Resources Department, including a departmental mission statement. Establish, maintain and ensure adherence to all personnel-related policies and procedures. Respond in courteous, professional and rapid manner in order to resolve staff difficulties. Apply principles of logical thinking to a wide range of intellectual and practical problems in order to perform and direct many varied and complex tasks. Interact with employees and guests beyond giving and receiving instructions, emphasizing relationships with supervisor, subordinates, co-workers and guests in completing assignments.
Develop, direct and oversee overall hotel recruitment and hiring activities & strategies for all exempt
and non-exempt positions. Support and uphold hotel philosophy concerning hiring, employee relations, supervision and disciplinary action. Directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including re-dressing those meriting correction. Assist in recruitment and interviewing of candidates for all executive positions; conduct wage/salary/benefit surveys of the local market and recommend enhancements of the hotel's compensation plan. Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, staff and community members. Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel. Maintain safety and cleanliness of work areas and employee areas, including but not limited to, the employee cafeteria and locker rooms.
Develop, maintain and coordinate hotel training programs that provide for specific skills training and
management/supervisory development, including anti-harassment. Direct and coordinate human resources activities to hire, train, develop, empower, coach and counsel. Direct administration of performance appraisals in all departments. Maintain hotel's human resources information system so as to provide accurate employee records that comply with all applicable federal, state and local laws. Monitor hotel's compliance with all applicable federal, state and local laws. Oversee and investigate all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, worker's compensation and comparable state and local laws, and general human and civil rights. Must be familiar with applicable collective bargaining agreements and relevant local labor union(s). Maintain and administer employment, wage and salary, benefit, OSHA, ERISA, ADA and incentive programs (where applicable)
Bachelor's Degree required. Fifteen years of extensive human resources experience. Labor related experience preferred. This list of essential functions, other duties, mental and physical demands, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise job descriptions and to require other tasks be performed when the circumstances of the job change. As part of the Hilton Palacio del Rio’s employment process, finalist candidates will be required to complete a drug test and background check, prior to an offer being extended. HPDR is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
