Thank you for your interest in New Castle Hotels & Resorts.
Tired of your current position and looking for the right career? Stop searching! New Castle Hotels and Resorts is now seeking a dynamic, hands-on hospitality professional - one who is focused on delivering outstanding customer service - to join our team.
New Castle owns and operates Marriott, Starwood & Hilton hotels as well as upscale independent hotels and resorts throughout the United States and Canada. A top 100 Management Company, we offer a variety of fulfilling career opportunities for ambitious, growth-oriented individuals.
New Castle is committed to open communication and teamwork. Our culture allows employees at every level to contribute and grow with us.
Compensation and benefits...
We offer our team members competitive pay and comprehensive benefits including:
- Health Insurance
- Dental Insurance
- Life and AD & D Insurance
- Long Term Disability Insurance
- 401k or Group RRSP with Employer Match
- Room Rate Discounts at NCHR Properties
- Paid Vacation/Holiday/Sick Time
Note: Benefits may vary by hotel and position
Review the job description and requirements below to see if
New Castle is the place for you.
Essential Duties and Responsibilities
*Filing, screening incoming calls and correspondence and responding independently when possible, or as directed. Distribute sales leads to the appropriate manager. Maintain supply of sales packets of information for use by sales mangers. Ensure overall efficiency of the sales department's daily operations.
*Enter bookings within hotel system; build room blocks; create SRP's; input group reservations/rooming lists
* Compile and maintain sales database and spreadsheet files for sales and marketing use.
* Prepares status and period end reports to keep management abreast of activities. Prepares forecasts and critiques to support conclusions.
* Create BEO's, audio-visual coordination, follow-up during actual event, qualifies small group calls, assists in menu planning. Creates, inputs and maintains database.
* Prepares group sales business files. Distributes resumes to respective departments. Manages billing letters, thank you letters, and critiques for sales.
*Assist in phone reservations for transient guests.
One to two years related experience and/or training; or equivalent combination of education and experience.
Excellent phone skills.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Previous hotel experience helpful.
EEO Employer
