Director of Loss Prevention

Manage the Security function to provide a safe and secure hotel environment for our guests and employees. Adhere to federal state and local regulations concerning OSHA, hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures

DUTIES AND RESPONSIBILITIES:

• Manage the daily activities of the security department. Plan and assign posts, work and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures.
• Recommend and/or initiate salary, disciplinary, or other staffing - human resources related actions in accordance with Company rules and policies.
• Determine the security and safety requirements necessary to ensure that hotel property, employees and quest are protected against theft, crime and threats on a 24 hour per day basis.
• Establish that all loss and safety incidents involving guest, employees and or hotel loss and safety exposure are thoroughly investigated. Establish procedures to prevent / minimize the loss from theft and other safety risk or litigation against the hotel. Maintain audit reports and records on all loss and safety incidents and implement system or procedure enhancement from information learned during investigations.
• Establish and implement procedure and timing for inspecting employee lockers and bags, parcels, and knapsacks when employees are entering and leaving the hotel and in response to suspicions of misconduct.
• Establish documentation and confidential reporting systems to ensure that appropriate investigation documentation and results are available for current litigations/settlement and future references. Establish necessary and pertinent incident reports or information to police and fire agencies involving investigations and Corporate Legal department, Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against company.
• Train/educate employees on current safety issues to ensure compliance with all Company loss control policies and current security and safety regulations. Develop and conduct training for general managers, security officers, owners line level employees in the area of safety, security and fire protection. Inform management of hazardous situations, emergencies or threats to the security of guest, employees or hotel assets. Schedule preventative maintenance and repairs to Security equipment as needed and ensure that equipment is prepared and operational for the following days work.
• Monitor the Workers Compensation claims/statistics and manage the Workers Compensation reduction program by implementing property specific procedures to reduce claims.
• Arrange and provide special security services for special events and executives as requested.
• Control labor cost and expenses within the Security department. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
• Perform other duties as assigned and may serve as "manager on duty" as required.

Some College or vocational training, plus four years of hotel related security and safety experience and/or military/law enforcement experience, including supervisory experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

• Carrying, lifting, pushing and or pulling items weighing up tp 50-100 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to secure the facility
• Frequently bending, stooping, and kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and Company.
• Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques desired.
• Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes.