Assistant Front Office Manager

Job Summary:

Responsible for assisting the Front Office Manager in the overall operation of the Front Desk, which includes suite rental, reservation management, associate staffing, training, record keeping, report preparation, guest relations.

Essential Job Functions:

- Ensure an environment in which high standards of comfort, service, and quality exist for our guests.

- Ensures teamwork and enhances cooperation between all departments.

- Cooperates with General Manager, Director of Sales, and all Front Office staff to ensure proper suite inventory controls.

- Manages and maintains a relationship with the Property Management System provider.

- Provide comprehensive training to Front Office staff.

Necessary Skills and Attributes:

- Excellent verbal, comprehension, listening and problem solving skills

- Interpersonal and time management skills

- Adaptability

- Report and accounting skills

- Guest relation skills

Formal Education:

- BS or BA in Hotel Administration or Management Preferred

Experience:

Hotel level front office experience, preferably full service focused required. Two years of previous team management or supervisory experience.

EEO