Club Quarters are full service hotels designed for business travelers, offering member organizations low fixed rates. We are located exactly where travelers want to be, steps away from a city's most characteristic landmarks and in the best downtown locations for business travelers.

Once inside our hotels, guests experience club-like settings and offerings that are distinctively Club Quarters such as: restricted entry; free high-speed wireless Internet access throughout the hotel; and a Club Living Room with complimentary coffee, tea, newspapers, magazines and games.

With prime locations in Boston, Chicago, Houston, New York, Philadelphia, San Francisco and Washington DC, as well as London, Club Quarters offers travelers an unparalleled hotel experience in an unforgettable setting at an unbelievable value.

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

* Flexible schedule to include nights, weekends and holidays

* Excellent customer service skills

* Prior hotel experience a plus

* Prior customer service experience required