Human Resources Manager

Welcome to DoubleTree Hotel Atlanta Northeast / Northlake, where we aim to deliver the most comfortable Atlanta hotel experience. All of Atlanta's most visited attractions, universities and businesses are close. Our hotel is near Mercer, Emory and Georgia State Universities. Area businesses, including AT&T, Kroger and RICOH, are just outside our door. Located near Atlanta's famous "Spaghetti Junction" interchange at Interstates 85 and 285, this DoubleTree is the only full-service option among Northlake hotels in the area. Designed around the four elements of air, water, earth and fire, our hotel features 183 newly redesigned guest rooms, including three exquisite hotel suites.

This DoubleTree is also ideal for hosting business meetings and corporate events. Our flexible meeting and event space is the only one of its kind, and the next event space is more than 8 miles away. When you meet with DoubleTree, you can expect effective space, an appealing locale and helpful staff to deliver the best meeting possible. Our executive catering service is provided by Marlow's Tavern, our adjoining restaurant, rated among Atlanta's top 100 restaurants. Marlow's features exceptional American fare served in a modern, friendly atmosphere and is recognized by locals as a flavorful favorite.

SUMMARY: Oversees all Human Resources functions.  Works with hotel management and team members to support associate relations, recruit, on-board, train and develop team, facilitate claims reporting processes and ensure compliance. The ideal candidate will be an individual capable of fully managing the HR functions in an organized, accurate and procedurally-detailed fashion.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following; other duties may be assigned by the General Manager as needed.

• Develop, support and administer an effective associate relations program to include associate grievance process, coaching and counseling process and recognition programs.
• Respond and investigate all associate relation issues such as complaints, harassment allegations and civil rights complaints.
• Ensures that all training programs are executed per Company or brand standards and that documentation of all brand-required training is maintained for successful presentation in Quality Assurance audits.
• Ensures there are effective associate recognition, and incentive programs in place at the property.
• Manage annual performance review and feedback process for Hotel.
• Administer annual open enrollment and communications to team regarding FAQ, deadlines, etc.
• Administer new employee enrollment and qualified events for existing employees.
• Co-Chair hotel Safety Committee with Chief Engineer.
• Chair the CARE Committee.
• Coach and support management through a variety of HR-related focus areas: recruitment, associate on-boarding, succession planning, associate development, performance management, etc.
• Execute Company required work style testing for potential new hires where applicable.
• Provide support and guidance for all phases of work force planning including new hires, temporary staffing, transfers and exits.
• Prepare and extend job offers and perform reference and background checks for prospective associates.
• Develop a cost effective recruitment plan utilizing resources such as HCareers, LinkedIn, social media, and other resources.
• Create and maintain internship programs as appropriate.
• Conducts on-boarding and orientation of all Hotel staff.
• Coordinate with appropriate department to assure smooth on-boarding and exits for all employees. This includes exit interviews.
• Coordinate payroll with third party vendor as appropriate.
• Oversee the processing of appropriate worker's compensation, work related injury and unemployment claims to ensure proper completion of required paperwork; monitor costs, ensure there is an ongoing safety committee to help minimize potential liabilities.
• Ensure that property-level wage surveys are completed on an annual basis.
• Ensures compliance with all OSHA related reporting.
• Other work as may be assigned.

A four year college degree or equivalent educational or work experience required. Two years HR experience preferred. Detail-oriented with strong verbal and written communication skills and the ability to maintain confidential information. Ability to handle multiple concurrent working assignments and deadlines; hard working and very organized; effective communication skills including the ability to interface effectively with other team members; ability to learn quickly; self-motivated and self-managed; ability to function effectively in a hospitality environment where primary focus is always to serve guests first. Fluency in Microsoft Excel, Word, Outlook, Windows preferred.