Sales Manager

Be a part of Chattanooga's newest hotel sales team with the Embassy Suites Chattanooga / Hamilton Place! Scheduled to open towards the end of the second quarter of 2013, this 203-suite, seven-story hotel will be the sixth Embassy Suites in Tennessee and one of the first in the state to feature the brand's latest design concept, Design Option III. The hotel will proudly feature Ruth's Chris Steakhouse inside the property, which will perform all event catering for the hotel and will be open to both hotel guests and local patrons. Join our sales team and proudly sell our beautiful new hotel to key corporate accounts and group business from all sources.

Job Functions:

Develops strategy for and initiates potential business account interest, solicits and negotiates contracts for hotel business for a specific assigned market(s).

Formulates program and submits formal sales proposals to prospective customers.

Participates in responding to RFPs and developing accounts.

Leads on-site inspections by customers, entertains customers, perform sales calls to develop leads.

Meets or exceeds monthly, quarterly, and annual room night and revenue goals as assigned by market.

Makes sales appointments and cold calls to consistently prospect accounts for all direct sales segments.

Handles account details so that all pertinent aspects of solicitation, rate negotiation, closing and event details are complete and documented.

Coordinates various departmental participation in servicing accounts, including effective, accurate, timely and thorough communication.

Assists in implementing special promotions and attends sales-related functions relating to direct sales segments i.e. sales blitzes, networking, tradeshows etc.

Participates in daily/weekly sales/business review meeting, pre- and post-convention meetings, training and other sales-related meetings as required.

Grows new and/or existing relationships with assigned corporate accounts and other sources of group business.

Ability to meet/exceed expectations for prospecting calls, appointments, presentations, proposals and closes.

Knowledge of market trends, competition and key customers of the hotel.

Assists Director of Sales in various duties and assignments.

Performs any other job related duties as assigned.

Skills & Abilities:

Possesses knowledge of hospitality, business and basic accounting principles and practices.

Effective listening, verbal, written, negotiation and closing skills.

Strong professionalism, diplomacy, selling skills and work habits.

Ability to remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure.

Organizational skills that result in accurate, timely and thorough work.

Ability to compile facts and figures, analyze information and arrive at logical conclusions and sound business decisions.

Maintains high standards of personal appearance and grooming, which include compliance with the LHP dress code.

Qualifications: Education & Work Experience:

Excellent communication skills both oral and written.

Ability to read and interpret documents.

Ability to write basic reports and correspondence.

Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, Outlook.

Knowledge of sales skills, revenue management, training, and motivation of peers.

Other positives include: A minimum of 2 years of experience in hospitality sales, 4-year college degree, knowledge of property operations (e.g. Front Office, Housekeeping), knowledge of the Group and/or Business Transient Sales process and how to close a sale, previous experience with a hotel in the Hilton family of brands, previous experience with SalesPro or similar property sales system.