Director of Sales
Hampton Inn & Suites Gaithersburg, MD
Location: US - MD - Gaithersburg
ARE YOU READY TO challenge yourself?
JOIN BAYWOOD HOTELS, AND it's team of talented, skilled professionals!
BE A PART OF THE PRE-OPENING TEAM OF one of our latest ventures:
ARE YOU THE SALES PROFESSIONAL WE HAVE BEEN WAITING FOR?
Someone Who
- Celebrates only after receiving a signed contract?
- Believes that managing the client is a key role in sales?
- Will not sell a product that s/he does not believe in?
- Embraces technology?
If your response is YES!, then join us at Baywood Hotels, be a part of the pre-opening team & enjoy the feeling of accomplishment for playing a key role in the hotel's success!
JOB DESCRIPTION:
Directs the sales activities to achieve budgeted goals:
- Directs the development of annual sales goals; ensures they are fully understood and implemented.
- Directs the reporting and appraising of results against planned objectives; coordinates sales staff activities; takes appropriate action to maximize sales and effect valley periods.
- Assists in the development of the Marketing Plan.
- Assists in the preparation of the budget and ensures the department operates within cost constraints.
- Controls dates, availability, and rates on guest rooms and function space.
- Establishes room rates subject to the Marketing Plan.
- Maintains effective plan of correspondence.
Solicits, evaluates, sells, and confirms business to meet overall budgeted sales and profit margin:
- Qualifies prospective leads as to profitability.
- Designs and proposes programs to meet client needs.
- Negotiates with client to achieve maximum profit while satisfying client needs.
- Coordinates transient and group room commitments to ensure proper market mix.
- Approves function space allocation for group and catering bookings.
Oversees the coordination of various departmental activities related to booked business to ensure customer satisfaction and hotel profitability:
- Reviews sales work file to ascertain a proper exchange of information.
- Coordinates details with other Department Heads.
Formulates and executes projects for all market areas as stated in the hotel Marketing Plan to increase sales volume and profitability:
- Analyzes sales statistics to formulate policy.
- Reviews market analysis to determine client needs, occupancy potential, rates desired, etc.
- Package plans, special sales activities, promotions, public relations activities and materials, advertising, etc.
Customer & Community Relations:
- Contacts customers in-house to promote good will and foster additional business, repeat bookings, and referrals.
- Follows up on progress of groups booked, such as room night pick up, rooming lists and cut-off dates, with the Front Office Management to insure maximum occupancy on a daily basis.
- Enhances the property's community image and stays abreast of competition, new developments, and sales methods and techniques in the hospitality industry to maximize profitability.
Conducts and/or attends meetings to maintain favorable working relationships among company employees and to promote maximum morale, productivity and efficiency:
- Monthly Sales Progress Report
- Annual Budget Preparation
- Annual Marketing Reports
- Payroll Reports
Prepares reports, as requested, to develop a more informative database for improved management decision making and critical evaluation of work activities:
- Weekly: Staff Meetings, Pre-convention, Sales Meetings, Executive Committee
- Monthly: deviation, safety
Performs all accountabilities in a timely and efficient manner, following established company policy and projecting a favorable image to achieve objectives, public recognition and acceptance.
- Minimum of 2 year experience as a Director of Sales, or equivalent position, in a similar type property
- Pre-Opening experience a definite plus
- Experience in the local market a plus
- Hampton/Hilton Experience preferred
