Meeting Planner - Temporary

Meeting Planner - Temporary

Q Center, one of the largest conference facilities in the country located in St. Charles, IL, has an immediate opening for a Meeting Planner.  Please note that this is for a temporary assignment for approximately 6 months with the possibility of an extension after that.

The successful candidate will be part of a dynamic team of professionals responsible for coordinating the logistics for all training and meetings held at the Center. 

Brief Description of Duties:

• Key client contact on assigned programs.  Builds and manages client relationships once sale has been closed.
• Interprets, qualifies, confirms and communicates clients logistical and service needs for each assigned session and enters them into property management system.
• Consults with/advises clients on additional products and services available on property and sells client on using them.
• Works with appropriate internal and external resources to arrange program registration, transportation, catered events, offsite functions, etc...
• Creates Banquet Event Orders and obtains client approval prior to and during session.
• Prepares session for billing including reviewing and approving final invoice prior to it being issued to client.
• Primarily responsible and accountable for client satisfaction with products and services.  Solicits and communicates feedback from clients related to all services, which is used to make decisions about the business direction and services offered.

• 4 to 6 years of meeting planning/conference management experience
• Strong written and verbal communication skills
• Proven exceptional customer service and consultative skills
• Ability to work well with all levels of clients
• Ability to build and lead teams of people who are not direct reports
• Strong organizational and multi-tasking skills
• Ability to work on multiple programs at once that are in different stages of planning cycle
• High degree of professionalism in behavior and appearance
• Selling/up selling experience beneficial
• Prior experience working with a property management software strongly recommended (i.e. Delphi)
• Previous conference center/hotel conference services experience required

Other Notes:

• This is a 6 month temporary assignment with the possibility of an extension after that. 
• Position requires the ability to work evenings and on weekends, sometimes on short notice – overtime is also to be expected.
• Certified Meeting Professional or Certified Meeting Manager certification preferred.
• 2 or 4 Year Degree from an Accredited University in Hotel & Restaurant Management or Hospitality or Business Administration preferred.

Q Center is located on 96 wooded acres along the Fox River in St. Charles, Illinois.  It offers a campus-style setting and 112 meeting venues in more than 110,000 square feet of flexible space for functions ranging in size from two to 2,000 guests.  Q Center also provides lodging for more than 1,000 guests as well as dining, abundant recreation, top-flight technology and a host of customized conference services.  For more information about us, please visit our website at www.QCenter.com.

We offer a professional environment and a competitive salary.  Qualified candidates should send a cover letter and resume to:

Q Center

Attn: Human Resources Department

1405 N. Fifth Avenue

St. Charles, IL  60174

E-Mail: recruiting@QCenter.com

Fax: (630)444-4344