Catering Manager
Hotel Sofitel San Francisco Bay
Location: US - CA - Redwood City
Redwood City, CA, US 94065
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The Sofitel Catering Manager is a successful individual who will handle the hotel's Wedding/Social Markets. Maintain current accounts and solicit new business. Handle all guests/groups needs. Provide excellent services to our guests and ensure all events are held with total satisfaction. An individual who is a team player, motivated and is passionate about hospitality.
Please go on line and apply at www.Qhire.net/910219
ESSENTIAL POSITION DUTIES:
Take ownership of the revenue potential from all customers and markets assigned
Daily prospecting for new business as required maximizing revenues
Daily follow up sales calls and response to inquiries as required
Develop excellent professional relationships with key customers as assigned
Communicate detailed information on customer needs to hotel operating departments
Maintain accurate and thorough data and history within Delphi for customers assigned
On-going self driven education on hotel, hotel industry, food & wine and French culture
Constantly survey and analyze trends and potential of customers and markets assigned
Constantly survey and analyze threats and opportunities from competition
Create and develop new sales strategies and promotions as needed and quickly change or terminate ineffective sales strategies and promotions
Effectively communicate with other hotel departments
Be a champion of Sofitel Values, and adhere to the highest standards of professionalism
Be a daily role model of world class luxury in personal appearance and behavior.
Knowledge Skill & Experience:
Prior hotel/resort experience preferred.
Must be a team player with exceptional communication and customer service skills. Ability to handle multiple tasks and great attention to detail.
Must have strong sales skills.
Breeze or Delphi experience preferred.
Food & Beverage knowledge an asset.
Ability and willingness to work weekends and evenings as required.
Excellent verbal and written English skills.
* The above list is not all inclusive. Other assignments may be assignment by Manager as deemed necessary to provide excellent service.
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