Area Manager - Chicago

Description

Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.

Booking.com (USA), one of the support companies in the United States, is looking for an Area Manager in the United States to join our international hotels team which currently consists of more than 1600 professionals based in more than 50 countries worldwide.

We are looking for a candidate with a strong background in the United States hotel industry to lead and develop a well performing team in order to support Booking.com BV’s acquisition of new hotels partners and optimizing the relationship with those already existing.
 
Based in the Chicago office you will be responsible for a hotel team in the appointed region, managing and motivating employees in the team. You will also be responsible for quantity and quality reports on results and performance for information support to Booking.com. You will be reporting to the Regional Manager in improving hotel availability and supply and supporting Booking.com in meeting the demands of the visitors on the Booking.com website.
 
This role requires an individual with a strong background and hotel industry knowledge, accompanied with the ability to build relationships; highlight behaviours and key trends in the designated market; with a focus on availability and supply.

Function description:

• Lead and develop a well performing team;
• Responsible for coverage of the appointed area within the United States;
• Support Booking.com BV’s-strategy for hotel availability and supply within the United States;
• Analyze and identify existing areas;
• Manage relationships for new hotel chains or for important hotels;
• Visit the important hotels;
• Implement promotions based on seasonality of the appointed area;
• Monitor progress and manage performance of the hotel team for the appointed area;
• Deliver quantity and quality reports on results and performance for information support to Booking.com;
• Providing information support to Booking.com BV by conducting thorough competitor research and analysis reporting in order to gain competitive edge on hotel availability and supply within the United States;
• Demonstrate outstanding analytical ability to work with national groups to promote growth;
• HR tasks (reviews/appraisals, training, recruitment of new staff); lead by example, demonstrate exceptional coaching and leadership skills to develop team members to meet targets and improve their account management skills;
• Promote Booking.com BV’s brand name and its online reservation services to hotels.

Requirements:

• Extensive knowledge of Booking.com formula and processes;
• 2-4 years of experience in a comparable management function;
• A minimum 4 years overall leadership experience;
• Excellent understanding of the hotel market;
• Fluent English speaker and writer;
• Pro-active, sense of responsibility and ability to work independently;
• Excellent communication and business skills;
• Business focused;
• Positive attitude;
• Bachelors/University degree;
• Driver’s license;
• Availability to travel.