Dimension Development Company has successfully been developing, acquiring and managing full-service, all-suite, and focus service hotels. Together with our owning partners we have produced winning combinations in markets throughout the country. Dimension's current management portfolio includes hotels in the Hilton, Holiday, Marriott and Starwood brand families. These hotels include Courtyard by Marriott, Embassy Suites, Fairfield Inn, Sheraton Four Points, Hampton Inns, Hilton, Holiday Inns, Holiday Inns & Suites, Homewood Suites by Hilton, Residence Inn by Marriott and TownePlace Suites by Marriott. The company operates 42 hotels in 11 states, and is actively working to acquire additional management contracts and acquire and/or develop additional hotel properties.

Dimension is a growth-oriented, hospitality management company maintaining long-term management contracts. Because Dimension's philosophy is geared towards long-tem management of assets, we take a significant interest in all aspects of property performance, product quality and service excellence. Many other hospitality management groups, who do not have long-term affiliation with a particular hotel as their goal, do not share. This philosophy translates into higher levels of guest satisfaction and product quality.

The Front Office Manager position will oversee the day to day operations of the Front Office of the hotel, including the Front Desk Operations and back office inventory of supplies. The Manager will be responsible for complete ownership of these sections, ensuring that hotel guests, department employees and the hotel itself are all taken care of in the best way possible. The Manager will handle all scheduling of employees, coaching and counseling sessions and maintaining their respect and discipline at all times. The Manager will ensure Guest Service Scores are maintained at a high level, while researching the scores to find opportunities for improvement and then planning and implementing the proper action plans to be successful. The Manager will ensure that all policies and procedures are followed with regards to the checking in/out of guests, handling of financial transactions and personal and identity security

The Front Office Manager position will oversee the day to day operations of the Front Office of the hotel, including the Front Desk Operations and back office inventory of supplies. The Manager will be responsible for complete ownership of these sections, ensuring that hotel guests, department employees and the hotel itself are all taken care of in the best way possible. The Manager will handle all scheduling of employees, coaching and counseling sessions and maintaining their respect and discipline at all times. The Manager will ensure Guest Service Scores are maintained at a high level, while researching the scores to find opportunities for improvement and then planning and implementing the proper action plans to be successful. The Manager will ensure that all policies and procedures are followed with regards to the checking in/out of guests, handling of financial transactions and personal and identity security

Ownership of respective department and hotel as a whole.

Self motivator and high level of initiative.

Ability to operate basic computer functions, including Microsoft Office, Property Management System and typing.

Able to motivate and instill values in employees and lead by example

Good people person that genuinely cares about people

Hotel and front desk experience is a plus

Successful problem-solving skills

Must be able to work weekends and Holidays