To provide a consistently superior cruise vacation by exceeding customer expectations and embracing our passion for innovation that delivers freedom and value for our guests, travel partners, team members and shareholders.
   
Norwegian Cruise Line is currently looking for an enthusiastic and qualified Restaurant Development Manager

BASIC SUMMARY:

This position is responsible for providing development support for all practices, procedures and training related to existing and new restaurant concepts for Norwegian Cruise Line. This entails providing general assistance to the Director, Restaurant and Beverage Operations as well as to the Vice-President, Food and Beverage Operations.

DUTIES AND RESPONSIBILITIES:

Researches and develops all practices, procedures and equipment specifications for new and existing restaurant concepts.

Reviews and evaluates all aspects of onboard restaurant operations continuously which includes development of strategic choices and analysis before determining appropriate courses of action to facilitate implementation.

Liaise with Inventory Controllers to ensure that food and beverage service related inventory levels are maintained in a cost-effective manner.

Ensures dining revenues and expenses are properly recorded against appropriate budget and variations from budgeted amounts are properly documented.

Analyzes and evaluates detailed costs and consumption of onboard dining rooms, buffets, specialty restaurants against financial targets considering the best interests of Norwegian Cruise Line.

Analyzes and reviews ship and shore generated reports in relation to restaurant service area costs and revenues, satisfaction ratings and material (consumable/durable) management on a continuous basis. Identifies deficiencies within existing service delivery systems and initiates and develops efficient and effective alternative courses of action.

Develops and maintains positive working relationships with all fleet operations departments to facilitate a team oriented and supportive approach to onboard restaurant service operations.

Liaise with the Sales and Reservations Teams for special functions, service requests, group requests, dining room reservations and any other restaurant service related issues.

Manages the administration and operational functionality of all restaurant service related capital investment equipment onboard the ships.

Participates in the design and layout of buffets, restaurant and other food service related outlets and undertakes special projects as needed.

Prepares a "Trip Report" after each visit to a ship with the main focus on general food and beverage operations.

Must be familiar with the Safety and Environmental Protection Policy and the SEMS and carry out the policies and procedures appropriate for the position.

Performs all other job related functions as assigned.

Bachelor's Degree in Hotel Management, Business Administration or related field of study or any equivalent combination of education and relevant work experience.

10 years of work experience in a food and beverage management position. Extensive experience and knowledge in all aspects of hotel/cruise ship operations.

Thorough knowledge of restaurant service practices, purchasing systems, records and procedures and UK/USPH sanitation standards.

Working knowledge of Microsoft Office Suite to include Excel, Word, PowerPoint and Outlook.

Ability to be a strategic planner with an innovative and practical management approach to build and develop a successful team.

Ability to be a highly motivated self-starter with complete attention to detail.

Ability to maintain confidential proprietary company information.

Detail-oriented with interpreting and implementing company and work rules, practices and procedures.

Solid communication skills to work effectively with subordinates, peers and superiors.

Excellent leadership and management skills with the ability to develop, motivate and train a smooth functioning team.

Ability to organize and complete work in accordance within established timelines.

Ability to work professionally and successfully while under pressure, managing multiple projects and shifting priorities based on business demands.

Ability to travel extensively.

Ability to work nights, weekends and occasional holidays.

PLEASE NOTE: In order to apply for this position, you must visit Norwegian Cruise Line's careers page by copying and pasting the following link into your URL bar:

http://hdqppsoftweb.nclmiami.ncl.com:8818/psc/ehl9p/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteId=1