Restaurant Manager
Sheraton Framingham Hotel & Conference Center
Location: US - MA - Framingham
Feb 6, 2013
Employer
Job Details
The Restaurant Manager provides the leadership expertise that ensures the effective and efficient operation of the Restaurant. This position will be responsible for managing the Restaurant and Room Service. Some of the daily responsibilities include: supervision of the Restaurant team, management of payroll & labor, customer service & guest satisfaction and team member training & coaching.
Responsibilities include (but are not limited to):
- Develops and implements operating procedures and standards that support associates in their effort to deliver exceptional service and teamwork
- Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systems
- Manage labor costs, food controls, equipment maintenance and training leading to increased profitability
- Create and drive revenue generation, initiatives and effective Sales and Marketing of the restaurant
- Ensures that associates provide genuine hospitality and teamwork on an ongoing basis
- Uses teamwork to support guests/members and associates
- Provides associates with the orientation and training needed to understand expectations and perform job responsibilities
- Weekly schedule and payroll functions to maximize profitability, efficiency and satisfaction
- Communicates performance expectations and provides associates with on-going feedback
- Follow all established Ultima SOPs and property specific procedures
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Requires excellent communication skills, both verbal and written.
- Minimum of five years’ Restaurant management experience required in high volume, high quality establishment.
- Professional, Service Oriented, '"can-do" attitude
- Demonstrated ability to multi-task, manage time and work well under pressure
- Bachelor’s Degree, preferably in Hotel/Restaurant or Business Administration, or equivalent education/experience required.
- Ability to stand for long periods of time (may include an entire shift)
- Ability to lift and/or carry up to 40lbs as needed
- Ability to bend, kneel and pull as necessary throughout a shift
- Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, associate will be required to work rotating shifts, night shifts.
Additional Details
Immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
Medical, Dental, Vision, FSA, PTO, 401k with generous match
No
Yes
No
Hotel/Resort
F&B - Food & Beverage, F&B - Restaurant Management, Restaurant Manager - General Manager
