Job Title
Job Description
Overview
In a stunning setting with 360 degrees of pristine views, the role of Front Office Manager is pivotal to the success of our resort. This role involves running the day to day operations of reception and concierge while ensuring the satisfaction of our guests with unparalleled service.
If you are energetic, dedicated, focused, high energy and enjoy life, then please submit your resume.
Job Requirements
FronKMG seeks a qualified manager who will oversee the operation of the Front Office ensuring the highest level of guest services.
Essential Functions of this position are as follows:
* Complete execution of the front office operation.
* Ensuring exceptional guest services.
* Direct the efforts of the front office staff, delegating work in a fair and equitable manner.
* Assist in the training and motivation of the front office staff.
* Resolving guest problems expediently and in a professional manner.
* Complete all daily reports and ensure rooming lists are accurate.
* Microsoft Office experience and ability to problem solve basic problems.
Job Requirements Functions of this position are as follows:
* Possess five to seven years in the hospitality/resort/hotel industry as a FOM or Assistant FOM preferably at 4 or 5 Diamond property.
* Strong leadership ability to manage, develop, and guide front office staff.
* Great communicator.
* Proficient in Microsoft Office programs.
* Enjoys a resort environment.