Delivery hospitality, creating value... every customer, every time is our guarantee not only to our external guests, but to our team members. At Davidson, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our goal is to recruit, hire, train, support and retain the best hotel team members in the industry. We seek motivated team members who have a passion for service, know how to have fun and desire to provide legendary service. We offer competitive salaries and benefits, including medical, and 401k retirement plan. When you join Davidson Hotel Company, you become family. Join us today!

At the Hilton San Diego Gaslamp we focus on providing excellent service and meaningful experiences. We are searching for a top-notched team member to join our team as Front Desk Supervisor.

Hilton San Diego Gaslamp Quarter is a full service, upscale hotel located in the heart of historic Gaslamp Quarter. Our hotel consists of 283 luxurious guestrooms, meeting space, restaurant, and a lobby bar. Our company culture fosters teamwork, guest service, and individual accountability. We deliver the best service, quality, and value to every customer, every time - the driving philosophy of our business. We want our hotels to be the best and our guests to be beyond satisfied.

The Front Desk Supervisor oversees the friendly, professional and efficient registration and account settlement of hotel guests that match the demands of our "Be Hospitable" service. He or she assists in satisfying guest requests and resolving guest issues and concerns. In addition, the position assist in supervising the front desk, PBX, night audit and bell staff operations. This includes overseeing and performing check in and check out functions for hotel guests, providing training for front office staff, handling pre-shift meetings and activities, scheduling, reviewing all reports necessary for the day to day operation including out of order reports, end of shift reports, rooming lists, occupancy, arrival/departure and back up reports, coordinates amenity delivery with room service, completes daily financial deposits and steps in to assist the night audit function when necessary.Position is also apart of the MOD Program.

We provide a competitive benefits package which includes:
* Health insurance
* Dental insurance
* Vision
* Paid Time Off (PTO)
* Flexible Spending Accounts (Medical and Dependent Care)
* Company-paid Basic Life Insurance
* 401k Plan                                                                                                                                 

 

The ideal candidate should have experience as a front office supervisor with at least one year of recent immediate experience at a full service hotel, cash handling experience, and have knowledge of hotel operations including PBX, Reservations, and Bell operations. He or she must be professional, have a polished appearance, excellent verbal and written communication skills, and a friendly manner with a positive attitude that has the ability to work in a fast paced environment that requires multi tasking.

Additional qualifications include knowledge of computers and hotel systems preferably Hilton OnQ system. Hilton experience preferred but not required. Cash handling skills are a MUST. Detail oriented and organized and enjoys working in a team atmosphere.

The Front Desk Supervisor must be able to work a flexible schedule of both AM and PM shifts, weekends, holidays and at times overnight, and be able to stand for an eight hour shift.

AA/EOE

Applying is as easy as 1-2-3! Must apply to be considered for the position.

1. Log on to: www.davidsonhotels.com/

2. Click on CAREERS > CURRENT OPPORTUNITIES and choose HILTON SAN DIEGO GASLAMP Choose FRONT DESK SUPERVISOR and click APPLY.

3. Fill out the online application, and click SUBMIT. You're done!