Maintenance Person

About The Liaison Capitol Hill, an Affinia Hotel:

The Liaison Capitol Hill is Denihan Hospitality Group's first lifestyle hotel in Washington, DC offering guests comfort by design and a host of unique, customized amenities. Washington, DC's monumental attractions stir the hearts of millions. Close to most everything people come to DC for, the Liaison is both a powerful connection to the nation's capital and a comfortable escape as well.

In the hotel restaurant Art and Soul, celebrity Chef Art Smith lovingly creates his award-winning Southern-modern "food for the soul." The restaurant and lobby lounge, ArtBar, provide a casually chic environment for business meetings and vibrant social occasions. Our seasonal rooftop pool and bar make another spectacular setting, with views that highlight the Liaison's central location between Union Station and the Capitol.

Embracing the core values of parent company Denihan Hospitality Group, The Liaison Capitol Hill has made it a point to recognize the interests and needs of their associates, as well as their achievements and professional development goals. Since the hotel launched, the company has created several programs to energize and engage its associates while also recognizing their commitment and dedication to providing guests a welcoming and comfortable experience.

Annually the hotel and restaurant sponsor associates for the Susan G. Komen Race for the Cure, encourage associates to bring their four-legged friends to work for "Take Your Dog To Work Day", and host many other employee-driven programs. Investing in the professional growth and development of associates is a key component of the hotel's success. Associates can participate in the Denihan Hospitality Group's Talent Development Academy (TDA) which actively encourages associates to continue learning about the hospitality industry and positions them for their future success. Our ongoing commitment to our associates is reflected in our 2012 achievements of being named among Washington's top 50 "Best Places to Work" and "Healthiest Employers" by the Washington Business Journal.
 

Summary: As an Engineer you will be responsible to ensure, under the Chief Engineer, that all maintenance duties are carried out speedily, to the required standard, in quest rooms, meeting spaces, public areas and back of house areas of the hotel at all times.

Essential Functions:      

Communicates effectively and genuinely with guests, team members and other departments.

 Maintains a friendly and caring demeanor at all times in a fast pace environment.

 Maintain a professional image at all times that falls within the hotel and company guidelines for appearance and dress.

 Demonstrate team work by co-operating and assisting colleagues as needed.

 Able to find guest centric solutions.

 Be intuitive to guest needs, anticipates needs in job performance, being proactive instead of reactive.

 Has knowledge of and assist in all emergency procedures as required.

 Attends all mandatory meetings and training classes.

  To inspect check out rooms for any necessary repairs and maintenance.

 To carry out various repairs and maintenance items as required and record all pertinent details.

 To maintain an accurate log of all done.

 Resolve guest complaints to the satisfaction of the customer by being guest centric, friendly and caring. Communicate to Management any problem, complaint or unhappy guest.

 Be intuitive to guest needs, anticipates needs in job performance, being proactive instead of reactive.

 Respond quickly to all guest requests in a caring friendly and professional manner, consistently follow up to ensure guest satisfaction that meets and exceed our services standards.

  May perform general to property grounds.

  To continuously endeavor to improve the knowledge of the job.

 To undertake any reasonable request made by management.

Works in a safe manner that does not harm or injure self or others and wears and uses the appropriate safety clothing/equipment supplied, and follows all maintenance instructions

 Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations

 Anticipates possible and probable hazards and conditions and notifies Security

 
Knowledge, Skills, Abilities:

 Strong customer service skills

 Guest centric oriented

 Strong Oral communication skills

 Attention to detail

 Planning and organizational ability

 Able to exert up to 50 lbs of force occasionally and 10 lbs of force frequently.

 Able to work nights, weekends and holidays when business needs dictates.

 Able to work in fast paced, stressful environment.

 Required Qualifications:

 High School diploma or equivalent

 Minimum of three years experience in general maintenance.

 General knowledge of basic hand tools.