GEC/Front Desk Supervisor

Amerilodge is seeking a high-energy, result driven individual to to join our Opening Team as the GEC/Front Desk Supervisor of the Holiday Inn Express in Troy, Michigan.  The Holiday Inn Express is scheduled to open in April of 2013 and will be located at 400 Stephenson Highway in Troy, Michigan.

About Amerilodge:

Amerilodge Group is a privately owned company which manages, operates, and owns hotels in the Midwest primarily in Michigan, Indiana and Ohio. The majority their hotels are located in Michigan, with particular focus and concentration of properties in the Southeastern Michigan area, a market where it has substantial expertise.

Amerilodge Group prides itself in our core values of guest quality and employee satisfaction, the foundation for its solid track record. The Amerilodge Group is excited to be part of other synergies created between corporations and communities, executing the dream of providing warm and expansive accommodations to every traveler.

Since its formation, Amerilodge Group has outpaced the growth of many comparable hotel ownership companies around the United States. The company’s experienced management, combined with its long-term strategy of investing in Michigan and its industry wide affiliations, has made the Amerilodge Group one of the fastest growing hospitality companies in the industry.  We anticipate to double in size in the next 2 years!

About the Position:

The Guest Experience Champion plays a critical role in leading a consistent and memorable experience at the hotel by specifically focusing on providing guests with the best arrival and departure experience.  They will collaborate with coworkers to ensure guest problems are resolved and their requests are honored.

Essential Duties and Responsibilities:

• Works in partnership with the Front Desk Staff on work activities
• Partners with General Manager to keep hotel employees focused, motivated and engaged in guest service.
• Collaborates and follows-up to ensure there is accountability for keeping promises and resolving guest issues.
• Other duties include: Administrative, Sales & Marketing and Housekeeping

Qualities entailed in performing actively:

• Communicates Openly and Persuasively
• Problem Resolution
• Outgoing
• Collaboration
• Organization
• A Heart for Service

Qualified Candidates should e-mail their resume and salary requirements to:  jobs@amerilodgegroup.co

EOE: In compliance with Federal and State equal employment opportunity laws, Amerilodge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or status as a protected veteran.