Server

Guest/Food Service

Serve restaurant and room service Guests and bus tables.

 Maintain complete knowledge of menu.

 Handle Guests’ special requests.

 Accurately complete Guests’ orders and collect payments. Balance cash and credit card receipts daily.

 Adhere to food handling guidelines at all times.

Cleaning

 Assist with quality and presentation issues, cleanliness and organization of kitchen and restaurant when necessary.

 Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen or restaurant area.

Miscellaneous

 Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with Guests,

clients, co-workers, and management.

 Comply with all tipping laws and company requirements.

 Assist with inventory, ordering, and receiving of all Food and Beverage items as directed.

 Service conference room catered functions as necessary.

 Adhere to proper grooming and dress codes for the department.

 Knowledge of and ability to carry out hotel emergency procedures.

 Language Skills: Ability to read, write, and verbally communicate in English. Ability to communicate effectively and

professionally with other departments, Guests, and vendors. Ability to diplomatically handle difficult situations and

people.

 Technical Skills: Basic computer skills required.

 Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where

only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or

schedule form.

 Certificates, Licenses, Registrations: Food handler’s permit.

 Other Skills and Abilities: Operate equipment such as, but not limited to, food service equipment, computer, cash

register, and calculator. Ability to work flexible hours including evenings, weekends, and holidays.

PHYSICAL REQUIREMENTS

 Seeing – Must be able to see well enough to read menus and computer screen.

 Hearing – Must be able to hear well enough to communicate on the phone and in person.

 Standing/Walking/Mobility – Must be able to stand and walk to serve food in restaurant and deliver to rooms.

 Climbing/Stooping/Kneeling – Must be able to climb four flights of stairs. Must be able to stoop and kneel to put away

products.

 Lifting – Must be able to lift up to 25 pounds.

 Fingering/Grasping/Feeling – Must be able to handle dishes, etc.