At Kimpton it all starts with our culture, which is focused on supporting our employees' personal and professional growth. We believe that if we take care of our employees they will be able to take care of our guests, ensuring the satisfaction of our investors and our future. Our culture inspires confidence and leads to caring service that comes straight from the heart.

We also are a socially responsible employer and citizen thanks to our Kimpton EarthCare and Kimpton Cares programs. Kimpton EarthCare is our industry-leading environmental program in which we have adopted eco-friendly operational practices and products to do our part in supporting a sustainable world.

"Fortune Magazine named Kimpton one of the 100 Best Places to Work For in 2013!"

The Guest Service Supervisor (Manager On Duty) is responsible for providing quality guest service within the guidelines specified by the hotel management. Sets and maintains a high level of guest service. Providing support for the Front Office line staff. Properly deleting or adding any transactions that will assist in the balancing of all revenues. Monitor and maintain property interfaces. Training of all employees working any shift. Coaching, counseling, and disciplining all employees.

The essential hospitality standards must be used at all times when addressing guests and employees: eye contact, smile, speak first, engage in polite conversation, speak last, and use the guest name.

Two to three years related experience and/or training, preferably in a luxury hotel.