Catering/Sales Coordinator - Hotel

Overview:

The Catering Coordinator is responsible for clerical, administrative, and other duties to assist in the smooth operation of the Sales and Catering department. We are seeking a coordinator who is able to multi-task, proficient in all Windows based software such as word, excel, powerpoint, some publisher and ability to work with web based programs as needed. S/he will also work with in house systems such as Delphi to produce timely in house Banquet Event Orders (BEO), assist with direct billing inquiries with contracts, ensure professional telephone coverage during business hours. Prior front office/reservations in hotel setting and Marriott CI/TY experience preferred.

Responsibilities:

-Approach all encounters with guests and employees in a friendly, service-oriented manner. *Maintain confidential information obtained from Catering/Sales manager/DOS/DOC.

-Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel.

- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

-Comply at all times with company standards and regulations to encourage safe and efficient hotel operations.

-Maintain a warm and friendly demeanor at all times.

-Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. • Answer telephone, direct calls, take and relay messages and return calls.

-Attend meetings and take minutes as directed.

-Input data into database.

-Provide administrative support as assigned.

-Manage existing files and create new ones as needed.

-Greet clients in a friendly and professional manner.

-Maintain and stay abreast of the latest computer programs/innovations (as applicable).

-Maintain a central purchase order system for office supplies.

-Periodically review departmental reader files for correct use of form letters.

-Maintain adequate supplies for copy , fax and postage machines and coordinate repair services.

-Familiarize new managers office procedures and policies.

-Handle VIP room reservations as requested

-Coordinate all hotel travel arrangements for sales trips and annual meetings.

-Review and respond to all timesheet edits, payroll corrections, etc. * Handle all outgoing mail for department * Responsible for maintaining and logging all RFP for company * Complete all month end data for reports in coordination with DOC/DOS needs * Enter all data corresponding to sales contracts, proposals, BEO’s or daily event sheets as necessary Marginal:

-Order all business cards for management staff.

-Assist all departments in creation of collateral for special promotional projects.

-Maintain trace files as necessary.

-Order office supplies.

-Attend meetings/training as required by management.

-Perform other duties as requested from management. *** All potential employees of Crestline Hotels & Resorts will be subject to pre-employment drug testing, criminal background screening, employment verification and social security number verification

-Work flexible hours and schedule.

- Perform other duties as assigned.

Education & Experience:

-Experience in a hotel or related industry helpful.

-College course work in related field helpful.

-High school diploma or equivalent required.

-Must be proficient in company-approved word processing and spreadsheet applications as evidenced by the ability to troubleshoot spreadsheets and basic PC problems. Marriott CI/TY experience preferred.

- Strong verbal and written communication skills, detail oriented, very reliable and professional

- Ability to work independently and in a team environment

- Proficiency with Microsoft Word, Excel, PowerPoint and Outlook

- Able to navigate through the internet

- Must be well organized and a self starter with demonstrated initiative and  ability to work and balance multiple priorities and projects, with moderate supervision, in a fast-paced environment

- Strong research skills

- Motivated, positive attitude and a passion for communication and great guest experience

- Help supports the development of detailed multi-function and multi-phase project plans

To apply: 

1. go to http://www.crestlinehotels.com
2. click on EMPLOYMENT
3. click on VIEW OUR CURRENT LISTING OF JOB OPPORTUNITIES
4. go to LOCATION and select: US-VA-Newport News
5. go to CATEGORY and select position interested in
6. go to HOTEL NAME and select Newport News Marriott at City Center
7. go to POSITION TYPE and select one
8. click on SEARCH
9. click on position interested in, review position description and hit APPLY
10. An email and password is required in order to apply for any positions.  If you do not have an email, the following are free e-mail providers: http://mail.aol.com, http://mail.google.com, http://mail.yahoo.com

Newport News Marriott at City Center

740 Town Center Drive, Newport News, VA 23606

http://www.crestlinehotels.com

EOE/AA