General Manager

We are currently seeking an experienced General Manager to oversee all facets of a hotel in NYC / surrounding boroughs. Candidate must possess skill sets and drive to perform as a hands-on professional to oversee day-to-day operations; ensuring Guest Satisfaction and exceptional financial performance of the hotel.

The successful candidate is one that values his or her associates based on the understanding that it is the departmental managers and line-level staff members that create the service environment and the Guest Experience that ensures success in our hotels.  While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property's budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives.  Human resource management and the creation of a "team culture" is a key component to the success of this individual.

Only those candidates that meet the following criteria will be considered: Minimum of two (2) years experience as a General Manager of franchised hotel property. Experienced branded hotel General Managers given preferred consideration. Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR). Track record of employment stability. Professional references from the hospitality industry. We recognize the value of life balance (work and personal) and support that philosophy throughout our hotel teams. This can only be accomplished through a balanced distribution of workload which results from a leadership team willing to "chip in" whenever and wherever needed in order to accomplish objectives. In our effort to avoid unnecessary travel and time commitments for you, please do not reply to this posting if the above criteria are not met. If met, we look forward to your reply to this posting.

Please send responses to:  jkarras@marshallhotels.com