First Hospitality Group is a national, experienced and established hospitality management and development company serving the investment and real estate industries.

Since 1985, we have been an award-winning pioneer in the hospitality industry. We have successfully developed, marketed and managed a host of over 16 brands and 50 properties throughout the midwest.

We know the industry and we know the players. Through our deep-rooted relationships with key leaders in the hotel, restaurant and finance communities, we collaborate on each project to maximize and achieve the profit potential for each site.

Our Goals:
We provide a broad based, experienced supervisory staff focused on achieving all of our goals: exceptional financial returns, well-trained and motivated associates, and superior levels of guest satisfaction.

Our outstanding track record has been achieved through an uncompromising and consistent dedication to these goals. With over half of our managed properties owned by our company and its principals, we approach our day-to-day activities with this entrepreneurial ownership perspective. The results speak for themselves.

Job Description: The Hilton Garden Inn in Plymouth, MN is seeking a Rooms Inspector to join our Housekeeping Team.

Our Rooms Inspector is responsible for coaching, training and leading the housekeeping team members in the details of their work. The individual will be responsible for inspecting rooms, training staff, and verifying daily room cleanings. He or she needs to be able to observe performance, provides positive reinforcement and encourage improvement. The following is what we are looking for in a shift leader:

- The candidate must have a high level of energy and commitment to the hotel business
- Ensure that every effort is made to create a great experience for every guest
- The ability to lead, teach and continually train your team
- A positive attitude is a must!
- Ability to read, write and speak the English language fluently.
- Manage and resolve all guest complaints in a timely, professional and courteous manner
- Train and lead your team to achieve highest guests satisfaction
- Ability to communicate with guests, hotel team members and management in a professional manner
- Attend to daily operational requirements of the Housekeeping department including pre-shifts & team meetings
- Initiate and monitor shift checklists for proper completion of tasks
- Respond to all guest needs and requests in a timely manner
- Maintain a high level of professional appearance and demeanor of the staff

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- Previous housekeeping experience required
- Must be able to work weekends and holidays
- Positive attitude and ability to deal with wide variety of people
- Excellent time management skills
- Follow and enforce hotel policies and procedures
- Create courteous, friendly, professional and training focused work environment
- Willing to clean rooms when required
- Inspect all rooms and public areas