Hotel Operations Assistant (HR/Accounting)

SUMMARY:  Assists the General Manager in directing the human resources efforts including recruitment, payroll administration, training, performance evaluations, and administrative matters related to benefit administration.  This dual position includes preparation of weekly accounts payable submittals, month end accruals, and accounts receivable support.

The Operations Assistant will always conduct them self in manner which supports the guiding principles of the Hotel:

Acts with the highest ethical standards, treating others fairly & with respect.

Empower a diverse group of talented and prepared people.

Nurture lasting relationships with investors, customers and team members

Achieve optimum investment performance.

Focus on Continuous improvement of quality assets and services.

Consistently work to balance our lives and contribute positively to our communities.

The Operations Assistant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hilton Garden Inn Houston Energy Corridor Culture as well as promoting Hilton Garden Inn Houston Energy Corridor as both the Destination and Employer of Choice!

ESSENTIAL JOB FUNCTIONS:

• Recruits and screens applicants
• Conducts associate orientation
• Monitors employee training and development programs
• Monitors associate performance review process for all associates of the hotel
• Complies with all company policies and procedures, local, state, and federal laws and regulations pertaining to employment practices.
• Conducts surveys of compensation and employment trends in local marketplace
• Maintains and monitors an effective employee relations program.
• Monitors the administrative efforts of worker’s compensation programs
• Administers support procedures for timely distribution of paychecks
• Maintains fair wage and salary administration in the hotel in accordance with policy
• Maintains positive employee relations in a supportive environment
• Participates in the hotel’s safety loss control
• Administers associate retention programs; organizes associate events including rallies and/or outings
• Prepares documentation and account code assignments for invoices for submittal to corporate office
• Prepares accruals for month end preparation of financial statement
• Receives, classifies, and distributes company mail
• Is functionally literate with hotel’s daily financial report for submittal to corporate office
• Maintains logs of payments received on accounts
• Manages the accounts receivables, sending billings to accounts, and preparing ageing reports for review
• Maintains files of all contracts, insurance policies, payroll, personnel files, and government forms as required by hotel brand or internal policy.
• Provides assistance to the General Manager as necessary for the smooth operations flow of activity.
• Partcipates in the property’s Manager on Duty program
• Complete additional duties as requested by Director General Manager.  

This job description in no way states or implies that these are the only duties to be performed by the Operations Assistnt. 

• Think logically to make decisions
• Understand and use computers and related equipement
• Functional use of Microsoft Office software including Word, Excel, PowerPoint
• Previous certification using Hilton’s OnQ tools is helpful
• To do this job, you must have the following amount of total education and/or experience
  • Associate degree in Hospitality Management, Accounting or Business Management

2 years miminum experience in hotel operations