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Job Title: 
Front Office Manager
Location: 
New York-New York City
Company Name: 
City: 
New York
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Yes
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
Front Office Manager

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The Procaccianti Group (TPG) currently owns and/or operates 64 hotels in 24 states and employs approximately 8,000+ people from coast to coast with 120 professionals based at the corporate headquarters in Rhode Island.

TPG is seeking energetic, service-oriented individuals to participate in the strong growth that we are experiencing. With 50 years of real estate and hospitality management, our available positions are as diverse as our business ventures. TPG offers a wide variety of managerial and entry level positions with a competitive/attractive salary, 401k & benefits.

The Alex Hotel is a serene, sophisticated oasis in the heart of midtown Manhattan East. We are looking for an experienced Front Office Manager to help ensure efficient guest registration, check out and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure i.e. proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established for all transactions. Observe front desk, telephone attendants and bell staff to ensure that their duties are completed in accordance with established policy and procedures. Handle any and all guest complaints. Direct and train front desk staff, operators and bell staff. Assist in new hire and ongoing training. Assist with payroll and scheduling.

* Bachelors Degree. * 3 to 5 years NYC Hotel management experience required. * NYC Union experience preferred. * Excellent customer service skills. * Must be able to work a flexible schedule including weekends, and occasional overnight shifts

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