Catering & Conference Services Manager

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in nearly 40 countries. All Sofitel hotels represent French Elegance, beauty, quality and excellence. The brand is based on three values that guide the employees through their job every day:

The Passion for Excellence
Our ambition and pleasure is to strive constantly for one more step towards perfection: to excel in what we do and always be able to push ourselves a little further.
The Essence of Plaisir
Create a harmonious balance between the pleasure of feeling at home and the exquisite feeling of being elsewhere.
The Spirit of Openness
In our eyes, difference is a source of wealth. We have a taste for cultural mix and a thirst for everything new .

Job Description:

• Candidate should have a passion for selling the social market at the hotel to include weddings, wedding room blocks and various other social events.
• Coordinate the service efforts between sales department and banquets to insure proper utilization of function space to yield maximum revenues
• Generate and distribute banquet event orders and group resumes for operating departments review
• Develop creative and attractive menu presentations for potential clients
• Respond to all telephone and walk-in inquiries regarding confirmed group with function space bookings
• Maintain an active trace/follow-up system with Delphi on all personal groups
• Conduct tours of property with meeting planners and potential clients
• Strong Negotiation skills with clients to achieve revenue/profit potential while satisfying client needs
• Finalize all bookings maximizing all revenue potential by up selling
• Must become fully versed in all banquet space, facilities, and capabilities of competitive market
• Supervise the initial onset of programs or large events
• Ensure all financial funding and or direct billing has been established
• Establish strong relationships with outside vendors, planners, and coordinators

Requirements:

• Must have 3 years experience as an events coordinator or Events Manager in a luxury hotel environment.
• Basic computer skills required including MS Word, MS Excel, and MS Power Point.
• Knowledge of Delphi is required.
• Hotel reservation systems knowledge
• Clear, concise written and verbal communication skills.
• Strong customer service orientation and skills
• Exceptional detail in follow-up
• Provides a professional image at all times through appearance and dress
• Track record developing long term business relationships.
• Maintains proper flow of information within the hotel by reviewing sales work file of assigned accounts.
• Creates 100% guest satisfaction by providing genuine hospitality and by exceeding guest expectations.
• Thorough knowledge of sales techniques.
• Must be able to think clearly, analyze and resolve problems, while exercising good judgment.

To be taken into consideration, you MUST apply also apply at http://www.qhire.net/sofitel