Corporate Overview
Pyramid Hotel Group is committed to being the best and most desirable employer in the industry.
To achieve this goal, we recognize the importance of providing respect, support and rewards to all of our people. We seek motivated and enthusiastic team players to join Pyramid Hotel Group who believe in these same values.
Pyramid is comprised of a diverse group of individuals. Some of our people have worked together for many years; others have recently joined our team, bringing new insights and perspectives. Together we strive for excellence in every endeavor.
What makes working at Pyramid Hotel Group different?
- We pride ourselves on being agile, flexible and responsive. We provide all the internal resources of a large hotel chain without the burdens of bureaucracy.
- We provide outstanding leadership. Our principals, officers and managers are experienced team players. They are always accessible to our associates and provide exceptional support and development.
- We focus on Respect, Recognition and Rewards. We hold our associates accountable for their goals. In return we treat our people with respect, recognize excellence in job performance and reward achievement in meaningful ways.
Job Description
The Hotel Indigo Scottsdale, boasting 126 guest rooms and suites with over 500 square feet of meeting space, is a truly inspired boutique hotel where we work hard to elevate guest comfort to an art form, and where style surrounds you as an employee. Centrally located in the heart of vibrant downtown Scottsdale and less than 20 minutes from Phoenix Sky Harbor International Airport, we're a fabulous venue for top hospitality industry employees. Find out today what a career with Pyramid Hotel Group and the Hotel Indigo can mean for you!
The Housekeeping Manager performs inspection duties in accordance with company standards for satisfactory performance.
Duties include:
- Following the instructions of the Rooms Director and/or the Operations Manager in order to maintain company standards of cleanliness throughout the rooms section of the hotel.
- Supervising the section housekeepers and section housekeeping aides (housepersons) assigned to the housekeeping team.
- Relaying information concerning the status of rooms to and from the housekeeping office as well as the front desk.
Other essential duties and responsibilities of this position include the following (other duties may be assigned):
1. Assigns work to Housekeeping staff and trains staff in housekeeping duties.
2. Addresses guests complaints regarding housekeeping service of equipment.
3. Reports need for room repairs to housekeeper.
4. Examines carpets, drapes, and furniture for stains, damage or wear.
5. Checks and counts linens and supplies and communicates needs to housekeeper.
6. Records inspection results and informs Housekeeping staff of inadequacies.
7. Verifies staffing is appropriate for business levels.
8. Operates hotel property management system.
9. Handles lost and found inquiries and all pertinent procedures.
10. Checks vacant, expected departure and discrepant rooms.
11. Issues and inventories keys.
12. Communicates with appropriate departments when necessary.
13. Conducts pre-shift meetings.
14. Cleans rooms and assists in laundry when necessary.
15. Inspects linen closets, storage areas.
Supervisory Responsibilities: Directly supervises hourly employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include assisting with interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Job Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: College Degree preferred. Must have at least two years housekeeping experience, and three years supervisory experience, or equivalent combination of education and experience.
Language Skills: Must be able to communicate clearly with guests, customers, supervisor and fellow employees in both English and Spanish.
Mathematical Skills: N/A
Reasoning Ability: Must be able to analyze routine data to make appropriate judgments regarding the process of inspecting/cleaning guest rooms and supervisory duties.
Certificates, Licenses, Registrations: N/A
Physical Demands: Must be able to push/pull/lift up to 50 pounds. Job frequently requires use of arms, hands, and fingers. Requires walking, sitting, crouching, kneeling, standing.
Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time.
PLEASE APPLY ONLINE AT http://PyramidOASYS.com