Assistant General Manager

The Hotel: Indus Hotels is looking for a dynamic Assistant General Manager for its AAA 4-Diamond Embassy Suites Columbus Airport hotel. The Embassy Suites, consistently ranked by TripAdvisor as one of the top 3 hotels in Columbus and winner of Hilton's prestigious Connie Award; has 198 suites and over 8,500 square feet of banquet, convention, and meeting space. The hotel has a state of the art boardroom and conference facilities ideally suited for association and corporate meetings; social gatherings and weddings. The hotel features the ability for video conferencing in all meeting rooms with onsite audio visual to serve guests requests.

The Position: The AGM oversees the managing of the day-to-day operations of the hotel in absence of the General Manager. Responsible for the Human resource function for the hotel at the property level. The selected candidate will be responsible for ensuring that the hotel's quality standards are achieved and maintained.  The AGM will be involved with front desk operations and will need a thorough knowledge of the front office operation and able to cover front office manager position.  The position also needs a thorough understanding of the food and beverage operation with regard to banquets and restaurants.  The AGM will be responsible for submitting payroll bi-weekly and reviews all schedules of all departments in the hotel prior to posting.  The AGM will maintain personal files on all associates and assure all safety and security policies and procedures are followed in accordance with OSHA, ADA, and Indus standards.  The selected candidate will require a flexible work schedule including primarily evenings, with partial weekends, and holidays.  The AGM will work closely with the GM to maintain high guest survey scores.  Other aspects of the job include:

• Responsible for the handling of all cash banks in the hotel.
• Working with all departments to ensure that they stay within the budget of the hotel.
• Interview all candidates for employment;
• Responsible for the ordering of all office supplies and uniforms for the hotel;
• Works with the Corporate Director of Human Resources, in conjunction with the GM, to handle employee relations and discipline within company policy;
• Responsible for writing Standard Operating Procedures, creating spreadsheets for departmental organization, and creating/presenting PowerPoint presentations for various employee trainings;
• Maintaining Quality Assurance standards set forth by the brand.

*Minimum of 5 years of management experience; preferably in full service hotels at the Department Head or Director level;

*Hilton Hotel experience including Hilton Hotel systems experience preferred;

*Must possess basic computational ability, math skills, as well as, budgetary analysis capabilities required;

*Superior communication skills (written & verbal, including phone skills);

*Detail oriented and professional with warm demeanor;

*Computer skills - Microsoft Office Suite;

*Demonstrated ability to multi-task, manage time and work well under pressure;

*4 year College degree (Hospitality degree preferred) or 2 year degree with relevant industry experience of at least 3 years;

*Must hold a valid driver's license.