Breakfast Host(ess) PT/FT (5am-1pm flexible days)

DEPARTMENT: Guest Services
* Communicate clearly, honestly and effectively with hotel guests
* Willing to create a "connection" with any hotel guest during breakfast hours
* Communicates warmly and sincerely with guests
* Knowledgeable of all hotel amenities and surroundings
* Persistent with achieving 100% guest satisfaction

Duties and Responsibilities (Breakfast Host/Hostess)
* Complies with the Health Department laws and regulations as well as Hampton Brand Standards for preparing and serving all breakfast items.
* Plans and complies with breakfast menus according to the predetermined schedule, brand standards and General Manager's instructions.
* Prepares breakfast buffet set up and ensures complete cleanliness and organized working condition of equipment in the area.
* Maintains inventory of food and utensils.
* Prepares daily breakfast menu of hot and cold foods.
* Greets guests and monitors the dining area during meal time to ensure adequate supplies and that guest needs are met.
* Follows required sanitation procedures for food handling safety.
* Responds promptly and appropriately to any guest questions or concerns.
* Break down breakfast area at end of service and ensure the facility is clean and ready for next day.

Duties and Responsibilities (Meeting Room Service)
* Review "Groups and Events Binder" and complete meeting room service according to Banquet Event Orders (BEO) contracts and/or instructions.
* Maintain consumption inventory for all beverages including water dispenser.
* Respond or forward any guest questions or concerns to the correct Guest Services personnel

SKILLS NEEDED
* Strong customer service skills with emphasis in "connecting" with guests
* Must know how to prepare hot & cold items per the breakfast menu (ServSafe certification helpful, but will train/test)
* Must be able to work as a team player and pass on communication effectively
* Strong commitment to guest satisfaction and loyalty
* Strong customer service skills and work ethic
* Ability to complete all tasks within the set time schedule
* Must be available 5 days from 5am - 1pm, with day of week flexibility

PHYSICAL REQUIREMENTS
* Ability to walk and stand for extended periods of time without taking a break.
* Ability to bend at waist and work on knees.
* Capable of washing dishes, preparing items in the oven and serving breakfast items.
* Ability to reach over head, stand on a stool, and pick up heavy items.
* Capable of organizing and cleaning all areas of the kitchen and breakfast area
* Ability to lift boxes and carry up to 40 pounds.

The shift starts at 5am, so we are looking for an "early-bird" that is ALWAYS on time.  Those with attendance or tardiness problems need not apply, please!

We are currently seeking enthusiastic candidates that are able and willing to perform with their 100% effort every day!

Candidates with Hampton Inn certification is desired but not a requirement. Anyone who has worked in a restaurant or in the food/beverage department of a hotel as a cook or host/hostess is highly desireable.

The Hampton Brand Standards are very particular and the expectations set by the Management Company are very high. If you are interested in being a part of a team that wants to earn our guest's loyalty and give your 100% effort to serve our hotel guests every day, then this is the place for you.

PLEASE, DO NOT CALL THE HOTEL DIRECTLY FOR STATUS OF YOUR INQUIRY. YOU WILL BE CONTACTED SHOULD WE WISH TO BRING YOU IN TO INTERVIEW.